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Photosmart C5200 All-in-One series Printer showing 'Shutting Down ',but remains'On' Does not respond to any button

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I also noted that a Print Queue of 4 had built up while trying to get the Printer to operate. I could only delete 3 of these. My only option was then to take the mains plug of the Printer out.I then managed to reduce the Print Queue to nil. When I plugged the Printer back into the power it operated correctly.

I was not prepared to pay a Premium rate in order to get the problem sorted as the the Printer is under 3 months old and any advice I would have expected to be free under the Warranty. If the problem had not been sorted out I would have returned the Printer to the Supplier for action.

Posted on Oct 08, 2008

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Here is a manual link for reference.

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Thanks for using Fixya.

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This Youtube video demonstrates how to fix a stuck sensor:

This photo shows the location of the paper sensor:
2907297-pre3hcpohw1tkt2o2q3ps3y2-2-0.jpg
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Buy HP Hewlett Packard Q8330B FLAG PAPER

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1 Answer

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