Question about Epson Stylus RX680 Color All-in-One InkJet Photo Printer

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RX680 Printer Error

My brand new RX680 when turned on keeps asking for ink cartridges to be installed (Even though they are already installed) after a few seconds the carruiage starts initializing but only moves about a quarter inch. Followed by paper attempting to load. Then the printer screen displays
"A printer error has occured. Turn off printer and turn it on again. Please see your documentation"

Truning it off just repeats the process.

Any ideas as to what's going on and how to fix it?

Pete

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  • freestyle104 Jan 11, 2009

    Re:cmullen-1

    thank you so much for posting that you just saved me from going through a mess with the guy i just bought this printer from on ebay this fixed it thnx again :)

  • Anonymous Jan 19, 2009

    Same problem, I changed the black cartridge and it keeps saying the ink cartridges cannot be recognized and I should make sure they are properly initialized.

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Was given printer when someone got new and had same issue, dell replaced and let them keep the old printer. after a hour or looking for a solution on forums i started going over the printer. there is a small panel on the rear opposite side as power cord. I removed the panel to find some connections and a ribbon that was not completely in place. after securing the ribbon in place printer worked fine.

Posted on Dec 04, 2008

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Try turning it off and taking out the ink cartridges and putting them back in. If that doesn't work it could be defective. If it's new then it should be under warranty.

Posted on Oct 07, 2008

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