Question about Cell Phones

1 Answer

Open/closing diaplay problem

I have a Motorola w490, and it works fine until i flip it closed. then when i open it all i get is a blank white screen. when i manually turn off the power and then power it back on it works like normal again until i close it. then when i flip it open, i get the same thing again, a blank white screen.

Posted by on

  • 4 more comments 
  • Anonymous Mar 12, 2009

    same exact issue!

  • Anonymous Mar 16, 2009

    I have the same problem. It started suddenly for no reason.

  • Anonymous Mar 17, 2009

    same issue

  • Anonymous Mar 31, 2009

    my gf and i both have the same phone and the same problem

  • Anonymous May 06, 2009

    same problem, but then i would just get a blank screen, the keys would still lite up

  • Anonymous May 06, 2009

    same thing here



1 Answer

Replace your phone

Posted on Oct 07, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Last night the screen for my Motorola V365 stopped coming on. I hear the usual musical tones when the phone is turned on or off, and the keys light up for a few seconds as usual, but the screen remains...


there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Take care.

Aug 01, 2010 | Motorola Mobility V365 Cellular Phone

2 Answers

When I close the flip it takes a long time to get screen back

your flex is faulty. needs to be replace by alevel 1&2 tech.

Jul 06, 2009 | Motorola Mobility W490 Cellular Phone

1 Answer

My screen just went blank

If u have a Razor (As shown in the picture), If the mini Screen Works(When you close the phone) then then make sure the push down button((Turns off the main screen when you flip the phone closed) is not pushed down while the phone is open.

Hope this helps.

Jul 01, 2009 | Motorola Mobility RAZR V3

1 Answer


I believe you have a problem with the hinge of the flip where your wire that connects to the display opens up your screen. If you keep opening the flip and closing it slowly does the screen turn on and off??? If it does then you have a problem with the hinge like I said. If not then it could be just a software glitch where you need to reinstall the operating system.

Sep 24, 2017 | Motorola Mobility MOTOKRZR K1 Cellular...

3 Answers

Motorola W490 Display issue

You need to replace the flex cable. It's the cable that connects the circuit board (under the numbers) to your screen. It runs through the bend in your phone so as you can imagine it takes alot of abuse. I had the same problem with my w490. I couldn't find another phone in my price range that I liked so I decided to fix the 490 myself. The cable was $7 on ebay and the small star screw driver was $6 (T3 - T6) at Lowe's. I used a plastic knife in place of the special cell phone tool. Doing it myself was challenging. It took me about an hour because I had to figure out how to take the phone apart, replace the cable then reassemble it while defending all the parts and pieces from my 15 month old. Now my phone works fine. No more white screen or having to turn it on or off several times.

Oct 16, 2008 | Motorola Mobility W490 Cellular Phone

2 Answers

Moto razr v3 is acting up

you need to reflash the phone

Oct 01, 2008 | Motorola Mobility RAZR V3

3 Answers

I have a Motorola W490, and about a week and a half ago, and the phone is brand new, like a month old, and the problem started with the screen freezing a lot, and when I tried to close it, it still had th...

i'm so pissed i am in the exact same situation. i've only had my phone since late may, and haven't had too many problems with it. then last week it all began. i would set the phone down for a while, and whenever i would go to flip it open the screen would be either black or white. i then have to press a bunch of numbers or turn my phone off entirely to get it going again. yeah it's a piece of ****. ii've heard a lot of motorola phones have this problem. i'm going to take mine in and see if i can get a replacement. i also heard this just happens with a lot of flip phones, but i don't want to spend the $200 or so on a sidekick. blah. sorry i'm not much help, but i just wanted to let you know you're not alone.

Aug 03, 2008 | Cell Phones

10 Answers

Blank or White screen on new Motorola Krzr k1 cell phone

found the solution to the white screen! it's the flip sensor.. what you have to do is open the phone hard and fast... make it so when you flip it open, the sensor knows when to turn the screen on and off.. this may take up to 5 or more times.. jus keep opening it hard and it will eventually work!!!

Dec 05, 2007 | Nokia 6233 Cellular Phone

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

351 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers


Level 3 Expert

76846 Answers

William Alequin

Level 3 Expert

928 Answers

Are you a Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides