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Thomson DT16300 TV Recorder Continually Freezes

After many months of effortless recording just recently the recorder continually freezes. If you go into the library say to delete a program it freezes. Can you help?

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  • keithtierney Oct 08, 2008

    yes same here i can get on to the library but then it freezes not allowing me to do anything

  • happyjen268 Nov 21, 2008

    yes I have same problem whenI try to delete various programmes from the library it freezes. I have to switch off to get going again. Is this a manufactuers fault and should I claim under warranty?

  • Anonymous Nov 22, 2008

    Same thing. About to take it back unless someone has a fix!

  • garvie_mclea Nov 27, 2008

    the box won't delete a program from the library. It freezes.

  • DBrann Dec 31, 2008

    Yes I have the same problem too

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Just got off the phone to TopUp TV and they knew how to sort this out.

Follow these steps

1. Turn on unit and press menu

2. choose set-up

3. then choose Help

4. On the help screen type the number 1397 on your remote - This will take you to an Engineer set-up screen.

5. Scroll down to option 7 (disable library video window) and toggle this option to "YES"

navigate back to your programs and delete the recording that was giving you the problem.

Posted on Dec 31, 2008

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