Question about HP Officejet 6310 All-In-One InkJet Printer

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Hp officejet 6310 all in one problem when I power up

USB light, power button light, auto answer light, setup warning light, copy quality lights, screen light with Reset Power message. All these lights blinking on and off.

When I Reset Power, paper jam message appears which says to clear then press OK. But there is no paper jammed.

can anyone help?

thanks

Mua'ausa Ivins

Posted by on

  • Anonymous Apr 24, 2009

    é ela piasca tudo e aparesse reset power disem que todas desse modelo dão esse problema sera que se trocar a placa lógica resolve o problema?????????

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  • HP Master
  • 4,338 Answers

You may need to copy and paste these links into your browser:
Here is a link relating to clearing the paper jam error message:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00743863&dlc=en&product=1119598

Here is a lik on how to do a power reset when all the lights are flashing.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c01059445&dlc=en&lc=en&jumpid=reg_R1002_USEN

Joe
Please remember to rate Techs who assist you for free :)

Posted on Oct 09, 2008

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