Question about DeLonghi DE500 Dehumidifier

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My handle fell off my delonghi kettle which cost me nearly 60 pounds i was scolded luckily my 9 month old an my 3 year old was not round my legs at this time or it would of been serious i was surprised by what happened i had not had the kettle more than a year an it was not a cheap kettle an wonder how many other people this has happened to the way it came of was surprisin as it is a kettle the top handle literaly came off when pouring leaving the bottom half attached i dont see how that would pass as safe when it so easily happened like i say could of been serious had my kids got scolded would be very angry how ever i did an it burned for 5 hours like i say luckily it was me an not baby or child .

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  • kezzia Oct 07, 2008

    i am makin a complaint should i make a more public complaint as buyers of this kettle should be aware i want to know how it passed safety standards should i talk to tradin standards has your prouduct is not safe an should bne looked at

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4 Answers

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I would suggest you not use it for the mean time. have it checked by somebody who knows how to put back the handle of the delonghi kettle. if the handle is metal, you can have somebody solder it so you can use it again, if its plastic, then you can gave it glued or screwed in.

Posted on Oct 07, 2008

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Http://www.4delonghi.co.uk/cgi-bin/catalogue.pl?section=256048&path=54536,256033

click this link for what you require.

and take care of your kids.

thanks.

Posted on Oct 07, 2008

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Hi,

You can orders the spares or parts for your model by clicking on the below link:

http://www.4delonghi.co.uk/cgi-bin/home.pl

Posted on Oct 07, 2008

  • Priya darshan Oct 07, 2008

    If this is still under warranty i suggest you to get it replaced.

  • Priya darshan Oct 07, 2008

    That clearly indicates a manufacturing defect.Please get it replaced if this is still under warranty.

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Wow....good thing the kids were not around......

Unfortunately I cannot say this has happened to me!

Posted on Oct 07, 2008

  • Chris Callo
    Chris Callo Oct 07, 2008

    The product you are refering to is not "our" product , we are just a support site :-)

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