My machine's feed takes the paper too far into the printer, stops feeding and tells me that there is a paper jam. I press the OK and the paper feeds out of the machine. This sequence is repeated each time I go to print or cory. Any answers please?
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Re: HP psc 2350
You need to reintialise the printer again from the scratch. turn off your printer and disconnect from the computer. Uninstall all the drivers and application of the printer. reinstall the driver by following the instaruction. Connect the printer cabel to the computer when it prompts you to do that and then align the printer cartridge. The paper fedd will work fine
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1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.
Had this problem, too with HP PSC 1610 AIO, paper would pull in part way and stop, then display would indicate: Paper Jam, Clear Jam and Press OK, but there was no paper in the path at all. Found in HP forums that possibly the problem was a broken off piece that may be called the "x-bias" lever which is on a little spring inside the printer just to the left of the carriage bay on the right side of the device. There are two photos of "broken" and "not broken" at this forum site: http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1085918
Since HP does not sell the little part to repair it, I phoned HP and got a good "trade-in, trade-up" price for a better device. Hope this helps someone else find the answer to the constant paper jam issue, as I always appreciate the FixYa forum help from everyone else here, too.
HP PSC 1600 and 2350 Series - Paper Jam or Paper Feed Problems"
When the all-in-one detects a paper jam, the following message appears: Paper jam: Press OK to continue . The computer might display the following message: There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC.
This document will assist in correcting paper-feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one.
Clearing paper jams