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On the MBES and MBESLFTD, the child lock feature is unlocked by pressing Settings 5 2 (touch each pad/number once).
If you have a different Thermador microwave, I'll check my stack of manuals for the specifics. (On a few other brands, the child lock can be toggled by pressing and holding the Start key. One of my other microwaves has a small padlock on the key to indicate the correct key. With that toggle, press and hold the key for 3-4 seconds or longer.)
"Locked" meaning the buttons don't work/non-responsive (Child Safety Locked)? To Unlock/Disengage the Child Safety. Push and hold the
"Clear/Off" button for 3 to 4 seconds. The Child Safety is disengaged - problem solved.
If the model number is correct, your microwave oven is equipped with a child safety lock. This feature can be turned on/off by pressing and holding the Clear/Off button for 3 seconds. The instructions are listed on page 28 of the owner's manual.
If you no longer have an owner's manual and would like to obtain one for FREE. Go to managemylife.com and enter your model number under the "Manuals" link. Your owner's manual and installation manual is available in a .pdf format that you can download or print for free.
If your model number differs from the one you posted this question under, or if you have additional questions, please post back and let me know. I hope this helps you.
There is a Child Safety lock-out feature on some microwave ovens. This enables the user to lock the keypad to prevent children from playing with the control panel. The model number you have this question posted under has this feature enabled/disabled by pressing and holding the "CLEAR/OFF" button for 3 seconds. However, the display reads "LOC" when the feature is activated. I suspect your model number is different because of the display indication you are receiving. Review your owner/operator manual for how to disable the child lock feature. If you no longer have the owner's manual, or if you still have questions, please post back with your BRAND NAME and MODEL NUMBER, so that I may be able to provide you with better assistance. I hope this helps you.
If the model number you have this question posted under is correct, to cancel the child lock safety feature all you need to do is press and hold the zero "0" button for at least 4 seconds. The "LOCKED" indication will go away and you should hear two beeps. The instructions are listed on page 11 of the owner's manual. If you no longer have a manual, you can download or print a copy for FREE at managemyhome.com. Just type in your model number under the "Manuals" link.
If you have questions, or if your model number is different, please let me know. I hope this helps you.
i'm assuming that you don't have the manual. The unlocking procedure should be in the manual. Models with a child lock-out safety feature should have a "Help" button that will lead to an un-lock procedure or a special button that you need to hold for 5 seconds. Try holding down the "0" button or "Start" button for 5 seconds.