The drain pump had $0.86 in it (three quaters, a dime and a penny), a gaurdian angel medal and a sock stuck in the pump inlet. It was easy to fix by removing the lower fromt cover (two srews), taking off the spring clamp on the hose at the front of the pump and removing the rubber trap hose thingy.
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It could be the heating element is at fault not heating to the selected temperature 95 degrees 40, 30,and so on, if one of these fail to work then the washer will not continue also maybe the thermostat may be at fault, causing the same error
Whirlpool Duet front-load washer F02 usually means it is taking over 8
minutes for the washer to sense that the rinse or wash water has
drained, which either means that the drain/filter is clogged or the
pressure switch/tube is clogged (causing both the washer to over-fill
with water and not sensing that water has drained).
To clear out
the drain/filter, tilt the washer backwards a little for easier to the
kick-plate and support the front bottom with a wood block or similar,
remove the front kick-plate's (3) retaining screws and swing the
kick-plate up out of the way. The filter drain is behind the white knob
in the center, be prepared with something to catch any remaining water
and lots of towels to soak up any spills, and turn the knob
counter-clockwise to remove the filter.
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.
Press PAUSE/CANCEL twice to clear the display.
Check the drain hose and make sure it is not plugged or kinked.
Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump filter for foreign objects.
If the above does not correct the problem, replace the pump.
The filter on your pump is probably clogged with lint and
stuff. You have to remove the bottom front panel, 3 torx screws
panel will drop and come off. Drain off the excess water from the hose
see.The white filter cover is right in front.
Get yourself a bunch of towels or a good big plastic bag to collect
Unscrew the filter cover and twist the filter out. Clean out all the
put it back in carefully.
Next: You can use Affresh to clean your front loader. Deposits
of soap and other such things can be
stuck around the inside tub of your washer. Try this product, it works
all front loaders. Use quite hot water with the Affresh pellet with no clothes
run the machine through a cycle.Also
helps with any stagnant water smells. Have you cleaned out your pump
lately.Put the pellet inside the
machine, not in the soap dispenser.
Pl give me a good rating for the free help, thanks.
On newer, and sometimes a little newer, Whirlpool and Kenmore (Kenmore is made by Whirlpool) considers a few things in determing capacity. Most of the inner baskets are the same size, but they also add in agitator action into the mix. A Kenmore with an auger top agitator would have higher capacity than a Kenmore with just a normal agitator, even though it has the same sized drum. So a super capacity washer would have theoretically less CLEANING CAPACITY than a super capacity plus. The agitator action is actually what determines capacity on these models. So, with that in mind, cubic load should be about the same on both units. Sorry that I had to go into "Bill Nye The Washer Guy" mode, but thats about the only way to describe. Let me know if I can confuse you any more haha. Seriously though, if you need further help or info, write back, and will try to get you some other information. Remember, this theory only works on top load "normal people" washers, not the front loaders.