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I have a new Dell laptop computer with Vista installed. I have a printer - a Konica Minolta Page Pro 1350. Vista does not recognize this system and so Ican not get the printer to talk to the computer and can not print anything as a result. I have tried going to Konica's website to download drivers, I have the Page Pro disk and so far nothing has worked. Help.

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  • degnanrc Oct 07, 2008

    How do I get the correct drivers then?

  • degnanrc Oct 08, 2008

    Now I can see the driver in the computer, a message comes up saying printer is not connected to computer port although it is. Added printer icon to office programs. However, when I hit print button, a box comes up print to file and asks what file to send it to. I just want to print on my printer!!.

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Its the problem of the compitability between the vista and the konica printer.

Posted on Oct 07, 2008

  • mastermind10 Oct 07, 2008

    many clients face this problem while loading the printer on windows vista as the printer will work on windows xp but will not work on windows vista.so ask your dealer for compitable upgradation cd software.load this software and the printer will be detected and will work properly.as without this software it will not get loaded and if loaded by chance will show some files missing every time you try to print.and show some kind of error again and again.



    keep us updated.

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When you plug the printer to the usb port do you hear the ding sound? so everything is working but your just missing the correct drivers?

Posted on Oct 07, 2008

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  • Ekse Oct 07, 2008

    Seems your printer doesn't have official drivers for vista. only windows xp and older, there should be some basic drivers in windows vista the printer should be able to use.

  • Ekse Oct 07, 2008

    Hold on.

  • Ekse Oct 07, 2008

    Heres what you need, open up this page

    http://onlinehelp.kmprinters.com/CPDocs/...

  • Ekse Oct 07, 2008

    Let me know if you need futher assistance with this.



    Thanks,

    Ekse

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What about widows updates scan see if they pick up a driver does it say vista ready is ther just basic driver u can dl with out all extras

Posted on Oct 07, 2008

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  • nick helpap
    nick helpap Oct 07, 2008

    make sure u go to vista update your computer fully if u just bought it and run www.ccleaner.com get junk out even if its new u need ser updating to system then try driver ok

  • nick helpap
    nick helpap Oct 07, 2008

    so make sure u update vista go to start control panel then bottem icon says windows update clik it top left says scan scan for new driver sok and hardware and dl everting it ask for u get system all updated very well and drivers add ons under vista update 1st k thx nick

  • nick helpap
    nick helpap Oct 07, 2008

    swell if she updates her vista all way the new updates support older printer ok she need to update vista cheak for update please im sure u have like 20

  • nick helpap
    nick helpap Oct 07, 2008

    i told u how mam so please rate me as one that fixed u before i contue

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