Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Stalled printer cartridges

I am consistently receiving an error message about a stalled printer cartridge when I am printing. The printer will start making a loud noise and stop. The stalled printer cartridge error will then appear. I then have to open the printer door and select ok on the printer. The printer will then print a couple more pages, and the same problem will occur again. How do I fix this problem permanently?

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Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. HP.com has a web page that describes a number of troubleshooting steps when you have print carriage issues:

Carriage Jam Errors

There's also a related web page having to do with the noise coming from the printer:

Noisy Print Carriage

Hope this helps. Good luck.

Posted on Oct 15, 2008

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