Question about Samsung Prostar 816 Phone
We had power outage yesterday and now our office phones need re-programmed. We have Prostar 816. Since the power came back on, only one phone is ringing and the held calls are ringing back within a few seconds. We also cannot pick up phone to answer, we have to hit line that's ringing. How do we restore settings to the way they were? Our power went out as well and now the phones will not ring. Any suggestions on how to fix that?
The owners manual sucks. Somehow I got the directions from somewhere else but have since lost and all I need to know is how to change the stinkin speed dial #'s. I can't seem to find written directions anywhere for my model (I'm told it's a 816 but everything I've read isn't right) and I can't get any of the videos to play. :'
Posted on Jan 20, 2011
If you have a programming manual you can change the settings on your own. If not, you will need to contact the installer or a local interconnect company that services Samsung. It seems as though the memory switch inside the ksu is turned off. If that's the case, it needs to be turned on and if not, you either have problem with the ksu or the power outage was a brownout. Sometimes a very short loss of power can cause corruptions in memory, however I seriously doubt it in this case. Your system is acting as though it's memory has been set to default.
Posted on Jan 06, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 24, 2010 | Samsung Prostar 816 Phone
Jun 14, 2010 | Samsung Prostar 816 Phone
Jun 01, 2010 | Samsung Prostar 816 Phone
Nov 12, 2009 | Samsung Prostar 824 Keyset Telephone
Mar 31, 2009 | Samsung Prostar 816 Phone
Aug 30, 2008 | Samsung Prostar 816 Phone
Nov 19, 2007 | Samsung Prostar 816 Phone
Oct 20, 2007 | Samsung Prostar 816 Phone
357 people viewed this question
Usually answered in minutes!