Question about Olympus Camedia C-5000 Zoom Digital Camera

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D : 2CO4 / 1E13 /2C04

I get the same error when my old battery was exhausted while the lense fully extended out. After replacing to the new fully charged battery, The camera can turn on but the lense cannot move back,Quick Views not Funtioning and get the blue screen with those error code.

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 27, 2010

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The lense of my PowerShot A430 is stuck and thereby renders the camera useless. Is there a way to fix this or should I just buy a new one?


Zoom lenses - stuck in its housing or fully extended are caused by factors like - knocks, dead butteries debris or some form of corrosion .
This is a risky method and I would recommend for the last option, if other conventional methods don't work.

Provided your lens has collapsed into its housing - you try a little knock on the camera with your palm while pressing the on/off button. If that does not work, you are on your own - to decide.

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Nikon s9300 - When I turn it on, the lense fully extends, but the screen stays black. I have to pop the battery out, then put back in for the lense to retract. Battery is fully charged and even tried


When the battery is fully charged, please put it in again. That means, if it is still in, remove it once again.
Switch it on, and even if you don't see a thing try to make a picture.
Then press the display button several times, to see if anything comes on the screen again.
If the camera does not respond after that, you should go back to the dealer, of contact Nikon.

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Lense won't extend. Has error screen that says "lense error, restart camera"


sounds drastic but turn on cam and grab hold of lens to try to fully extend it manually. if you hear a crunching noise that means the gears are stripped. not worth repairing

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Clean all battery acid off with a Qtip, a little water and baking soda. Wet tip of Qtip, dip in baking soda a rub on contacts, use clean Qtp with water only and reclean. Then blow all water out and dry completely. Buy a new battery, old on is leaking acid do not reuse. This should solve problem.

Jul 03, 2009 | Casio Exilim EX-Z57 Digital Camera

1 Answer

Lens keep extended in an out


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Some of these cameras that have a lens that extends use gears to extend the lens. The gears can strip or get clogged with fine debris and jam the lens. Usung good quality rechargable batteries NOT ALKALINE will usualy have the power to drive the lens.

Ask yourself, how many cycles do you have on the pack? could the pack be weak and not power the camera fully?

Have you tried pushing firmly in on the battery while you power it up? If the camera will not power on with the door open, try and fold a small trip of paper and sit it between the battery and the door. This might push in on the battery enough to better the connection and solve the issue.

If the battery is fine then you may have a lens problem. The lenses can be jammed easy, dropped or an impact when extended is all it takes.

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