Question about HP PSC 1610 All-In-One InkJet Printer

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Hp PSC 1610 all in one printer

My husband rebooted the computer computer and printer not connecting everything plugged up correctly

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I may need a little more information to understand the exact nature of the problem. First, it sounds like the printer worked normally until the computer was rebooted, and then it stopped working completely...is that correct?

Do you get any error messages, either on the printer's display panel or on your computer? There should be a printer icon in the bottom right corner of your computer's screen. Does it look "normal" or is there a yellow triangle with an exclamation mark in it?

Frankly, rebooting the computer shouldn't result in the printer becoming completely non-responsive. My first suggestion would be for you to unplug the printer's power cord, wait about 10 seconds, and then plug the printer's power cord back in. Leave all of the other cables attached (USB connection to the computer and such). Make sure the computer is on and running while you do this.

Let the printer completely power up. It has to go through a start up routine, more or less the way your computer does. See if you can get a connection afterwards. Sometimes a glitch will occur and rebooting the printer will clear it.

If this doesn't do the trick, please post back more details about the nature of the problem. Thanks.

Posted on Oct 07, 2008

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Sorry...that's the best I can do under the circumstances. Good luck.

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