Question about NorStar M7310 Corded Phone

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Line says busy when it's not

Recently two line on my Norstar 7310 phone are saying they are busy but no one is on either of these lines and I can't pick up from my phone either.

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They are probably tied together on a conference. Pull the plug on the gray cabinet in the back room and plug it back in. Your lines will drop.

Carl

Posted on Oct 07, 2008

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2 Answers

How to program feature buttons on meridian 7310?


Go to 7310 set you wish yo program leave handset on hook push feature star 3 then the button you wish to program then feature and
the code you want ex:feature 0 is speed dial that key will now be
programmed for speed dial. You cant program line keys or intercom keys.

Sep 02, 2014 | NorStar Meridian M7310 Phone

1 Answer

Landline phone constant busy signal


should you dial 9 or another access code for outside calls?

If if you dial an "outside" number on an intercom line it will look at the first 2-3 digits as another extension. You need to dial the Central Office access code, or use a line key assigned to an outside line.

Jan 17, 2014 | NorStar Phones

1 Answer

I would like to change the display names that are attached to each line. How do i do this?


Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
Press the next key (bottom right arrow) .
The display should say Lines.
Press the show key (top right arrow)
The display should ask for a line number
Press the list soft key
The display should say Line001 and the line name. if this is the line name you want to change... Press the show key (top right arrow)
The display should say Name
Press the show key (top right arrow) .
Enter in the new name for the line
Press the next key (bottom right arrow) . If you want to program additional line names press the heading key(top left arrow) till you see "Line 001; new name" and press the next key (bottom right arrow) repeat the procedure for the additional lines
press the Rls key when finished

Jan 29, 2010 | NorStar M7310 Corded Phone

1 Answer

Have Norstar M7310 5 line phone 2 lines say they


You need to unplug something, just not the phone.

The two lines are probably conferenced together. Go find the gray Nortel cabinet and pull the plug on it.

Carl

Oct 30, 2009 | NorStar Meridian M7310 Phone

1 Answer

Change extension to another line pool


Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the pool on.
Press the show key (top right arrow)
The display should say Line Access
Press the show key (top right arrow)
The display should say Line Assignment
Press the next key (bottom right arrow) .
The display should say Line Pool Access.
Press the show key (top right arrow)
Press the next key till you get to the desired pool(bottom right arrow) .
Press the Chng soft key from N to Y
Press the heading key till the display says Line Pool Access(top left arrow).
Press the next key (bottom right arrow) .
The display should say Prime Line
Press the show key (top right arrow)
Press the Chng soft key till you get to the desired pool
Press the release key when finished

Oct 01, 2009 | NorStar Meridian M7310 Phone

1 Answer

Had 8 lines, now have 6, how do i change the line pool a


Programming2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the next key(bottom right arrow).
the display should say LINES
press the show key (top right arrow)
the display should ask for a line number (001-004, 025-028 *thats lines 5-8) enter line that you want to take out of the pool group and press show (top right arrow)
the display should say trunk/line use
press the show key (top right arrow)
display should say line type:pool A
press the change key until it says public
press the heading button(top left arrow) til it says lines again
repeat procedure for next line/lines
press the release key when finished

Sep 14, 2009 | NorStar M7324 Telephone

1 Answer

I have a Norstar Meridian with M7310 phones. When calling out using the speakerphone, the microphone doesn't work. When trying to switch to hands-free during a call, it puts the line on hold.


sounds like your telephones not programmed for handsfree.
Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change to handsfree.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press the next key 3 times (bottom right arrow)..
The display should say handsfree. Press the show key.(top right arrow) change from none to auto
Press the release key when finished

Sep 14, 2009 | NorStar Meridian M7310 Phone

1 Answer

How to change the prime telepone for a phone line


Programming2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the next key(bottom right arrow).
the display should say LINES
press the show key (top right arrow)
the display should say trunk/line use
press the show key (top right arrow)
display should say line type:public
press the next key (lower right arrow) til you see prime set
press the show button(top right arrow)
press the change key and enter in the new prime set extension
press the next key ( lower right arrow)
press the release key

Sep 02, 2009 | Phones

1 Answer

Nortel Meridian Norstar-Plus Compact ICS with #7310 phones.


I'm pretty sure CID is automatic on a CICS....IF you have a CID trunk card. You might want to post the part number on the face of the trunk and we'll see if it's the proper one.

Carl

Jan 08, 2009 | NorStar M7310 Corded Phone

2 Answers

Norstar 7310 forwards to Voicemail


Sounds like the phone is set for Call Forward Busy/ No Answer instead of Call Forward No Answer. If you cahnge it call forwarding it should work correctly. ....Mike

Aug 08, 2008 | Nortel Norstar 16-Line PBX Speakerphone

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