Question about Digidesign Mbox External Sound System

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Mbox cannot start new session or load in old sessions.

I have an old mbox running Protools 6.9 was using it ok with a Mac ibookG4.running Mac OS10.3.9.Had to replace hard disc in ibook and upgraded to OS10.4.11. Upgraded the Protools to 6.9.2 to be compatible,read all the offical problems and did the fixes where they seemed relevant. Mbox powers up,Pro tools comes on ,no prob,but when I try to open a new session or open an old one I get a message "session must be on an audio record volume"Have tried all the obvious options from this point but without success. Any suggestios gratefully recieved!
Bobcat8

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  • lordhiggs Mar 26, 2009

    exactly the same problem..ended up reverting to 3.9 until I can finish working on the album. It sucked.

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Session Must Be On An Audio Record Volume Means You Do Not Have Protools Program, Session Files, Audio Files Installed And Set To Record On The Main Hard Drive Or A Hard Drive That Has Be Formated With A Volume .  Un-Install Then Re-Install Protools Software And Make Sure The Programs And All Files Are Written To The Main Hard Drive .  When You Open Protools Files Or Older Version Protools Files That Are Not On The Main Hard Drive You Need To Copy And Paste The Session With All Audio Files To The Same Hard Drive As The Program Before Opening Them .  If You Plan To Record, Mix, Master On A Previous Protools Session I Suggest The Session To Be On The Main Hard Drive .  One Thing To Do In Order To Prevent Protools From Recording To Back Up Hard Drives Or Media Disc Is To Create A New Session As Soon As You Get Protools Up And Running, Make Sure The Session Is Created/Saved Into The Main Hard Drive .  Do Not Open Previous Sessions That Are Save To Other Hard Drives/Media The First Time You Get The Protools Installed .  Protools Can Record On External Hard Drives ( Firewire Recommended ) But Work Better With A Internal Hard Drive With at least 7200 RPM And 8 MB Cache .  Hard Drive, Cables, And Port Strength/Compatibility Have A Lot To Do With Weather Or Not A External Drive Is Best For Recording .  To Repair, Format, And Set Your Hard Drive With A Volume Go To Disk Utility Under Utility Located In The Applications Folder .  Reformatting Or Repairing A Internal/External Hard Drive Will More Then Likely Erase The Whole Hard Drive So Make Sure U Back Up All Files To A Hard Drive/Media To Save All Information .  I Hope This Helps You Out A Lot .  Thanks .

Posted on Dec 25, 2008

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Digidesign website had the answer....go to windows,show workspace and change the settings for your relevant disc from transfer T to R...record in the A..audio column.
Thanks  Bobcat8

Posted on Oct 08, 2008

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Im having a digidesgin mbox 2 connect to my mac.. and am using a pro tools 8. But when i click records (as i had plug in the mic) there will be no signal detected tho my headphone have a sound there! And...


You need to make sure that your Protools 8 is routing the tracks to the headphone. Check that by seeing whether the M-Box is set up as your output system as well as input. Having MIDI thru has helped me with that problem before even though it has little to do with it.

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HELP!!Setting up my Mbox1 as general sound output in my mac!!


I've had the same problem. I got it to work using Soundflower and LineIn.
Soundflower:
http://www.apple.com/downloads/macosx/audio/soundflower.html

LineIn:
http://www.versiontracker.com/dyn/moreinfo/macosx/18987

After installing soundflower, it should show up like a virtual soundcard in your sound prefs. Send your audio output to the soundflower 'card' in sound prefs. Then use LineIn to route the outpout from soundflower to the Mbox like this:

Input from: Soundflower (2ch)
Output to: Digidesign HW ( Mbox )





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2 Answers

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Double check and Ensure your headphones work.
Ensure that the master level is turned all the way to the right (Playback). I would also check that the main audio out of the Mbox is functioning so use two TRS 1/4" [balanced] cables to and amp and speakers to ensure master output jacks give you the same result. If they do chances are the Mbox is bad, if not it could be just the headphone preamp is bad

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1 Answer

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This means that your firmware on the Mbox and the drivers need to be updated. I had the same problem afte updating my protools from version 6.7, Did you recently do any protools upgrades? You can go to Digidesign>My Digi>downloads>Mbox>firmware updates or>driver updates

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i'm running os 10.5.6 w/ protools 8.0 and the original mbox. i had the same problem. protools opened and seemed to work except there was no sound from either analog outputs or headphones. this worked for me:
1. shut down computer
2. unplugged all usb cables except keyboard/mouse
3. restarted computer
4. re-plugged usb cable from computer to mbox
5. opened protools session
6. hit play and now i'm hearing sound and everything seems normal.

i hope this helps everyone else

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