I have QuickBooks Pro 2005 installed on this computer. The computer actually came from the business I was working for, which is now closed. I went to "Add or Remove Programs" and tried to delete the program. The response I get is: "Action only valid for products currently installed".... I know the program is still installed and is showing 4962.00MB. When I go to "RUN", it shows there also. I do not have the discs to try to "reinstall" the program only to try to delete it again..... I've even tried to do a system restore, but can't go back that far.... PLEASE HELP! I'd appreciate any input you may offer..... Thank you!
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Re: HELP DELETING QB 2005
This commonly means the Microsoft Installer settings for the program are damaged or missing. This is actually a fairly common occurance and can be a sympom of registry issues. Microsoft has an Installer cleanup tool that can be useful at http://support.microsoft.com/kb/290301. This usually resolves the issue. If you are still having problems, search the Quickbooks folder for a file called REBOOT.BAT. Run this file ( this re-registers the software with windows) then try the cleanup tool again.
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Thanks, that worked! I first spent a half-hour on the phone with the
non-tech support at Intuit and he walked me through that download. What
the download does is update your original QB 2005 RC1 version to the
RC9 version ("Release Candidate") where they've fixed some things (such
as the Flash 7 install problem). Here's what we did:
1.) Removed Flash ActiveX 9 in Add/Remove Programs 2.) Downloaded webpatch from QB site (start here: http://www.quickbooks.com/Help... 3.) Closed QB (couldn't open it anyway) 4.) Installed patch. 5.) Restarted computer. 6.) QB worked!
I unfortunately have to use quickbooks as well in my personal life & in my professional life. After an exhaustive search I finally found a solution to my problems which are not exactly the same as yours but sound very similar.
It was all down to .Net Framework. I completely removed it from our systems using this I also uninstalled Q.B. Ran a free registry cleaner and reinstalled everything and it worked first time no problems.
Not sure if this will help too much but hopefully should get you on your way.
As with all evolving software (as the well written ones are), as you update one you'll invariable need to update others. If you want QB Pro 2005 to work properly, you'll have to contact Intuit for any patches to their software to make it compatible with IE8. I suspect that Intuit would rather sell you an upgrade to their most recent version of QB Pro (hence lightening your wallet substantially). If there's functionality in IE8 that you absolutely HAVE to have, you'll probably be stuck paying for the QB Pro upgrade. Otherwise, you can simply stick with IE6 or 7 (as you've already reverted back to). Sorry there's not a better answer.
Assuming you have the install files for QB 2005, reinstall it with the original parameters and then un-install it. The missing file is stopping the un-install, and assuming that you cannot edit the uninstall parameters, about the only way to actually uninstall is to make sure the 2005 install is complete before you unload it.
This is often caused by a broken Microsoft Installler reference, or registry issues.
First, try searching the QuickBooks folder for a file called Reboot.bat. Once you locate it, run it.
Try to uninstall.
If that fails, Microsoft has an Installer Clean Up Tool you can download and run,
If all else fails, you may wish to contact an Intuit Pro Advisor in your area to see if they still have a copy of the 2005 disk to reinstall and uninstall with.