Question about HP Compaq Presario v3000z Notebook
This can happen if the Recovery Partition is corrupted or the Hard Drive is bad.
First, I recommend you to check the Hard Drive using the Hard Drive test utility available in the BIOS by following the steps below :
Start or restart the notebook and start tapping the F10 key.
This will get you the BIOS Setup window.
In this. go to the Diagnostics or Tools tab where you can find the Hard Drive test utility.
Select using the Up/Down arrow keys and press enter to start the test.
Make sure that you complete the Full test which may take around 80 minutes to complete.
If the Test result is Pass, we can come to a conclusion that the issue is with the Recovery Partition which is corrupted.
You need to purchase the Recovery Disks for your Notebook in this situaiton.
Contact HP Chat Support to get the exact link to order the Recovery Disks for your Notebook.
However, if the Test Result is Fail, you need to take backup of the data in the Notebook and replace the Hard Drive with a new one.
Hope this helps...
Posted on Nov 19, 2008
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Posted on Jan 02, 2017
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