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Random Power Loss on Dell XPS 600

System is an XPS 600 running XP Media Center Ed. that was build mainlyfor gaming. I bought the system new from Dell. A couple of days agoafter I booted the PC and went away for a few mins. When I came backit was powered dow. I rebooted it and it has run fine untill todaywhen the same thing happened. I rebooted and started up a game. Twominutes later the power went out (like I had pulled the power cord fromthe back of the machine, no warning). I have rebooted it again and ithas been fine for about an hour now, but I know it's a matter of time. What I have done:

Checked all connections that they are tight

Checked that the power strip is plugged in snug.

Cleaned any dust from the outside of the machine

The machine was opened and vacumed out about 6 months ago

Ido not thing it is heat related since it can happen just minutes afterboot up and then not for days. Suggestions or ideas? Any helpappreciated..

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  • diane1962 Oct 07, 2008

    I will open it up and check the heat sink and plugs.

    The system was build by Dell and has been working for around 2 years so I think that may rule out it being underpowered.

    No beeps on start up.

    What would cause the system to develop an OS problem (or is this just something that can happen over time?).

    Thanks you.


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I have exacly the same problem with my XPS 600.
Did you find any solution?

Posted on Nov 17, 2009

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Possible reasons for random rebooting:
1. CPU Fan/Heatsink is loose Restarting due to Overheat Prevention. Im guessing the processor is LGA775. if u can open up the case and see if any of the four plugs and sockets has come loose, then that might be it.

2. Not Enougth power from PSU (Power Supply Unit). if it was built for gaming im explecting a PSU of at least 750Watts

3. Harware malfunction. When booting up, any error beeps?

4. Software error. Before logging in a user account, leave the computer on for a while if nothing happens then most likely be OS problem.

Your best bet is to reinstall Windows

Posted on Oct 07, 2008

  • The Tech Oct 07, 2008

    When you get viruses or some file get damaged or deleted or a missing driver maybe...

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those question marks only indicate your system is not showing drivers for that hardware... last time I reinstall the os on a dell system dell made it a little bit tricky to reinstall the drivers... if I remember correctly you need to run the software on the cds to install the drivers (don't try to install the drivers with the windows wizard as probably the drivers are nicely packaged in the cd.) so look for some setup.exe application on the cd's you may have.. (assuming those are the cd's that came with your system) run it and follow the instructions.. from that point it should be straight forward.

if you don't have the cd to your system here's the driver download website from dell for your system
(check if it is your system first)

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=XPS_PNT_P4_DXG&os=WW1&osl=en&catid=&impid=

download what you need first and don't run everything at the same time. install one at a time and restart as prompted and then move on the next driver installation, until you get all the ? marks out of device manager.

good luck!

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sounds to me like the fan is on the way out ,and if the cpu gets too hot the pc will shut down.
check that the fan is not obstructed,clean it if it is full of dust, replace it if it is not working as it should.

also listen to the power supply fan, is it working ok,this could cause the same type of problem but for different reasons.

good luck
Terry

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