Question about Microsoft Windows Vista Ultimate Edition

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Dvd rom drive dissapearing!

Hi Tom... I can't play anything on my laptop's dvd rom drive... I put in a disk (of anything!) and nothing happens. The drive doesn't even show up on 'my computer' anymore. Have checked the Device Manager, and it says it can't load the driver for this as it is corrupt/missing! (driver: 6.0.6001.18000 (longhorn_rtm. 080118-1840). I have tried to find a way to download the file again (in a way I understand... I'm not a whizz with computers), but so far have failed to solve the problem. HELP!!! :)

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  • awsomdon Oct 10, 2008

    cant play dvd on my laptop

  • sunil_0522 Oct 10, 2008

    dvd rom disappear


1 Answer

had the same problem after a recent windows automatic update, tried everything but sadly had to re-format and start again with system software and sure enough all was well.

Posted on Oct 10, 2008

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Posted on Jan 02, 2017

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I am trying to install my bitdefender antivirus pro 2011 the directions say to insert the disk and the setup wizard will automatically start but if it dont which it wont it says to double click on "my...

Hi there,
When you go to the CD/DVD does it detect the disc being there? If it does try to right click on the drive and choose explore then go to the folder that it tells you to.
If the CD/DVD still says CD/DVD then the disc they provided may need to be replaced.
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Apr 16, 2011 | Dell Computers & Internet

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I have a Dell laptop 4100, It has a cd-rw drive, plus a zip drive and a floppy drive, all interchangeable, I need a drive that will play a dvd and can be used to play game cd's, what do I need and where...

You need atleast a DVD-ROM drive. You can get a drive that burns DVD+r,-r,+rw,-rw. Either will be fine to play dvds. You can try,,,

Nov 01, 2010 | Computers & Internet

1 Answer

I am able to play cd but not dvd's...what to do???

What kind of disk drive does your computer have?

Just look on the front of the drawer, if its says some thing like CD rom or CD RW then it will only play CD's you'll need to upgrade.

If it says something like DVD rom or DVD-RW then it should play dvd's and maybe you don't have the right codecs installed on your computer.

Assuming so go to download and install a programme called VLC media player.
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Oct 29, 2010 | Computers & Internet

1 Answer

Cant` load disc`s

For that you need to set first boot device as cd/dvd rom in bios.
When you power up the computer press F1 or F2 or del or aLT+F2 key to enter in bios.
Then go to boot menu and set first boot device as cd/dv rom then save settings and exit from bios.
Then it will boot with windows disk.
If it still not boot then make sure your cd/dvd rom and windows disk is perfect.
Let me know if you need further assistance.
Thanks for using FixYa.

Jul 06, 2010 | Computers & Internet

1 Answer

I have a unique problem , yesterday i didn't notic that on my personal cd ,few drops are fallen and i play a this cd , Can you tell me this can harm my device(still my DVD ROM is still working)

Hello Dear,

As there are sensitive electronic parts and sensons, inside the DVD ROM, any such liquid can can harm their functioning, however if nothing happened harmful till now, It's OK.
But as a precaution, you can put your ROM in sunlight (indirect) for sometime to make it dry.


Jan 31, 2010 | Microsoft Windows XP Professional With...

1 Answer

I can play cds just fine on my Dell Dimension 9200 but it will not play dvds. When I put in a dvd nothing happens

it means the lens is either dirty or dead (DVD lens), try and get DVD lens cleaner, this should work if not get a new DVD drive. good luck

Jun 08, 2009 | Microsoft Windows XP Home Edition

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Won't recognize blank dvd

Chek wtat is written on front panel
If it DVD-RW it can record only DVD-R blank, if it + so only +R
or DVD-RAM. If it is DVD +/- RW or RAM it can record any disk.
Also chek the speed for you DVD and disk you using.
If you dvd maximum speed for recording is for example 2.7, 4, 8 you should use only DVD with max speed 2.7, 4, 8 or 1-8, 1-16 etc. So they should be labeled the same as you DVD
Good Luck

Jan 10, 2009 | Microsoft Windows XP Professional With...

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DVD Writer not working

the device has a power callibration error, meaning that it cannot apply sufficient power to the laser head, to burn your disks.
Alternatively the laser head may be-weak, out of alignment.
this is a Drive error, you can try a CD head cleaning Disk.
The problem, could also relate to the motherboard not supplying enough power the actual drive itself.
ensure you have a full battery, and A/C adaptor into the laptop.
also try uninstalling-re-installing nero.
if all this fails, consider a repair or re-placement DVD Rom.
Mike @ compurepair.

Feb 26, 2008 | Computers & Internet

1 Answer


Make sure you have DVD playing software installed, such as Cyberlink Power DVD. The software would have come with your computer or DVD drive at the time of purchase. If you do not have specific DVD playing software, VideoLAN Player is a good free alternative, which you can download from

Aug 02, 2007 | Microsoft Windows XP Professional With...

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