Question about Philips FaxJet 375 Plain Paper Inkjet

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Fax ringing but not printing out flashing print icon is it storing them?

Fax ringing with incoming calls but not printing out flashing symbol at bottom left of window if it is storing them how do I retrieve them?

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  • Anonymous Dec 05, 2008

    have recorded a message however when I set the fax onto answering service it will not record message also red light keeps flashing and cannot receive fax's coming in

  • Anonymous Mar 26, 2014

    have a ring tone and can dial out, but don't have a ring tone for incoming calls, only way you know you've received a call is because of the flashing green light on the display

  • Anonymous Mar 26, 2014

    I have no ringtone on incoming calls, only way i know i've received a call is because the green light on the display flashes. Can ring out and have a dialling tone

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Unplug the power cord for 10 seconds.

Posted on Oct 22, 2008

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Hp fax machine does not picks up incoming fax calls automaticly


check your settings to ensure that it is set to automatically answer fax calls. Also ensure that if you have distinct ring tone service that you have that feature enable properly for the ring tone that denotes faxes.

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This means that your fax is only storing into its internal memory and not printing all incoming faxes, therefore it has no more space for more incoming documents, you should print the documents and maybe you'll need to clear the memory, depending on fax machine, this is done automatically when the documents are printed, and of course, set the incoming faxes to print not to store, this feature is supposed to be used only when the fax has no paper to print.

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HOW DO I GET MY FAXES OUT OF THE MEMORY?


Receiving a fax
Receiving a fax automatically
1 Make sure the printer is on and is connected to a working phone line.
2 Make sure that Auto Answer is on.
To check if Auto Answer is on:
a From the printer control panel, press (tool icon).
b Press the arrow buttons until Fax Setup appears, and then press ok.
c Press the arrow buttons until Ringing and Answering appears, and then press ok.
d Press again.
Check to see if Auto Answer is set to On.
e If Auto Answer is not set to on, press the arrow buttons until On appears, and then press to save the setting.
3 Set the number of times the telephone rings before the printer automatically receives faxes:
a Press the arrow buttons until Pick-up On appears, and then press ok.
b Press the arrow buttons until the setting that you want appears, and then press to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Receiving a fax manually
1 Make sure the printer is on and is connected to a working telephone line.
2 Make sure that Auto Answer is off.
3 To receive the fax, press (green botton) or press * 9 * on the telephone after you answer it and hear fax tones.
4 Hang up the telephone.
The printer receives the fax.
Receiving a fax with an answering machine
1 Make sure that Auto Answer is on.
2 Make sure you have set the number of times the telephone rings before receiving a fax automatically.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
Forwarding faxes
Use the fax-forwarding feature if you are going to be away, but still want to receive your faxes. There are three
fax-forwarding values or settings:
• Off—(Default)
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
1 Make sure the printer is on and is connected to a working telephone line.
2 Press the arrow buttons until Fax Setup appears, and then press ok.
3 Press the arrow buttons until Ringing and Answering appears, and then press ok.
4 Press the arrow buttons until Fax Forward appears, and then press ok.
5 Press the arrow buttons until Forward or Print & Forward appears, and then press ok.
6 Enter the number to which you want to forward the fax, and then press ok.

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Fax machine is not answering incoming call. The fax rings but nothing is printed


Check to see if the fax machine is in 'answer' mode. Different fax machines have different features, though.

Check to see how many rings it is set to answer incoming faxes.

Test it by sending from a known good fax machine to your fax machine.

If a human calls the fax machine, nothing will be printed.

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Press the on/off button once and it will switch between auto print on and the stored faxes will be printed .If you press and hold the fax will switch off.To switch the ring tone on-you go to the user settings and then rx settings select incomming ring and switch it to on.

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