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My cd rom will not play acd it as encountered a problem

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What i need to burn cds with my hp desktop

Posted on Feb 26, 2009

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You can Try these Steps :-
Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Method 1: Remove the Adaptec CD-Burning Plug-in in Media Player version 7.x
Follow the steps below to remove the Adaptec CD-Burning Plug-in from Media Player version 7.x. Windows Media Player version 8 that came pre-installed in Windows XP does not display this issue.
Click Start , Settings , and then Control Panel .
Double-click Add/Remove Programs .
If installed, Windows Media Player 7.x will be presented in the list.
Click the Change/Remove button.
The Windows Media Component Setup window should be displayed. The radio button next to Remove Windows Media Player components should be selected. Click Next .
Place a check in the box next to Adaptec CD-Burning Plug-in . Click Next .
The Adaptec CD-Burning Plug-in will be removed from the computer. Click Restart to complete the operation.
Method 2: Removing the Upper and Lower Filter registry keys
The second method for resolving this issue is to remove the registry keys associated with the loading of CD recording drivers. Follow the steps below precisely to resolve the issue. Exporting the registry is imperative before making any changes to the registry. If mistakes are made during the editing process, the registry can normally be repaired with the exported registry.
Step 1: Remove upper and lower filters
The steps below describe how to remove the drivers associated with the drives disappearing. After removing the filter driver keys, the CD recording software will be have to be re-installed.
With a copy of the registry exported, click the plus signs [+] in front of the follow keys in the order they are listed: HKEY_LOCAL_MACHINE , SYSTEM , and then ControlSet . In some cases, multiple ControlSets may be listed similar to the following:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002
or
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002
Click the plus sign [+] in front of either CurrentControlSet or the lowest numbered ControlSet. For example, in the second list above, ControlSet001 would be the correct listing.
Click the plus sign [+] in front of Control.
Click the plus sign [+] in front of Control.
Click the plus sign [+] in front of Class.
Locate the following key and highlight it in the left window of the Registry Editor (The numbers can be very similar, be careful select the correct key. Another method to find the correct key is to highlight Class, then cut and paste the key below into a Find window accessed from Edit and Find in the Registry Editor.)
{4D36E965-E325-11CE-BFC1-08002BE10318}
With the key highlighted, the right pane will have multiple keys listed including LowerFilters and UpperFilters. Highlight LowerFilters and press the Delete (Del) on the keyboard. A confirmation dialog box will be displayed asking if the value should be deleted. Click Yes to delete the value.
Repeat the process for the UpperFilters by highlighting UpperFilters, pressing the Delete (Del) key on the keyboard and again confirming the value should be deleted by clicking Yes.
Exit the Registry Editor
Restart the computer. The optical drives should then be recognized and available for use.
NOTE:- If the computer still does not recognize the drives, go back into the registry and repeat the above steps for editing the registry for each of the ControlSets listed on the customer’s system.
Step2: Reinstall the HP DVD / CD-Writer software
Deleting the LowerFilters and UpperFilters will prevent the previously installed recording software from operating successfully. The software that came with the HP CD-Writer or DVD Writer will need to be re-installed to function correctly. Follow the instructions included with your CD-Writer to re-install the software.

Posted on Oct 07, 2008

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