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There should be a LOCK ICON with an LED to tell you whether the Front Load door is locked or unlocked.
If the machine door wont open after the wash cycle, the dryer function or the drainage function hasnt completed.
What you can try is just choose the dryer function after the completed wash cycle if the problem arises again.
IF that doesnt work, then look at bottom of the machine; there should be a flap present which you generally open up to get to the manual drainage valve.. you just pull that open and drain any leftover water .. After the water recedes.. the LOCK icon should be off and you can then open the front load door
Disconnect power then remove the clamp that holds the door gasket to the outer lip of the door opening. Once the clamp is off, peel the door gasket off near the door lock. Remove the screws securing the door lock to the front panel and take the lock out of the machine cabinet. Transfer the wires to the new lock then install it into place. Put the door gasket over the outer lip of the door opening and secure it with the clamp to complete the repair.
this is no easy job and you will need a copy of the work-shop manual; sometimes they can be downloaded of the internet. There are no real specialist tools, but im telling you now there will be a lot of very red knuckles .good luck.adrian
You will have remove top cover, and release door latch from inside the front, with a screw driver pushing against the latch to open door.
It does mean that you probably have a faulty door lock, or broken door handle.
Please rate my fixya solution.
When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:
Timer- If your washing machine fills with water and begins agitating, but the timer won't advance. Then you need to replace the timer.
Water supply problem- If water doesn't enter the machine when you start the process- check water entrance pipe, myaybe it was bend (if you have there a tap - see it is open).
Check that water entrance valve works (it is an electromagnet valve,loocated at the pipe's enterance to the machine).
If it doesn't work, test that it get power. In case it doesn't get power, it seems that the problem is with the timer unit. In case it get power and dosen't work - You can easyly open the valve and clean it (from scale or other dirt). Be aware you should disconnect the power cable from machine before doing it !!!!!
Check as well for valve's coil resistance. In case you have no resistance measurement - you should replace for a new valve.