Question about HP PhotoSmart 7960 InkJet Printer

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Hp photosmart 7960 printer disconnected error message

While printing, usually towards the end of the job printing letter size photos, the "printer is disconnected" error message appears, stopping the printing. An intermittant occurence.

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Posted on Oct 08, 2008

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HP Photosmart 7960 Printer only prints pink color


try cleaning the heads on the printer also try cleaning the cartridge with a qtip. it might be clogged up

Jan 04, 2015 | HP photosmart 7960 photo printer - repair...

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Hp 7960 printer


Make sure the paper try is properly attached. Try to unplug the power of your pinter and the USB cable for about 2-3 minutes. Restart your computer. Plug the USB and power to the printer then turn it back on.

Oct 04, 2008 | HP PhotoSmart 7960 InkJet Printer

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HP Photosmart 7960: This might be an alignment problem, but do not know how to take care of it. Problem: When printing, it leaves around 1.5 inch space to the top of the page and cutting the bottom of the...


before you print you must go to print properties. then customize your settings. go to effect settings and select your paper size and fixed that. under that select scale to fit it you have that option. then click ok

Nov 30, 2009 | HP PhotoSmart 7960 InkJet Printer

1 Answer

My photosmart 7150 prints half a page(vertical half) ! It worked fine before this. Help! thanks


Ok, I was having this same problem and the solution for me appears to lay in the fact that the "photo tray" was pushed in, signaling to the printer that it should print to the size specifications of a photo (approximately half the width of a standard letter page). I should also mention that with my problem, the printer would hang at every single print job--presumably to wait for you to input your photo paper--and that executing this fix solved the problem.
To fix this, I followed these instructions: SOLUTION:Follow the steps below to correct the issue:
  1. Disconnect power to the printer.
  2. Remove all photo paper from the Photo Tray.
  3. Push the Photo Tray completely into the printer.
  4. Snap the Photo Tray out (towards you) sharply.
  5. Reconnect power to the printer.
  6. Print a self-test on 8.5 X 10 paper.
  7. Engage the Photo Tray.
  8. From the Printer Toolbox, select Calibrate the Photo Tray .

Sep 26, 2009 | HP PhotoSmart 7150 InkJet Printer

2 Answers

How to remove the cartridge from hp photo smart 7960


Hello the manual way to release cartridge is

  1. Disconnect the power cord from the printer.
  2. Open the top cover.
  3. Look for the gray-colored carriage on the right side of the printer.
  4. Find the horizontal (bottom) edge of the carriage and follow it towards the back (or in) until it makes a 90-degree turn. Follow it down to the ¼ inch-high, black-colored capping station.
  5. Using a screwdriver or similar tool, push the capping station toward the back of the printer.
    NOTE: Do not pull on the ribbon cable when moving the carriage.
  6. Making sure to not push up on the carriage, move the carriage to the middle of the printer. If the carriage is still locked in place, push the capping station farther into the printer and try moving the carriage again.
  7. After the carriage is pulled out from the right-hand side of the printer, remove both print cartridges and store them according to specifications.
  8. Close the top cover.

Sep 03, 2009 | HP PhotoSmart 7960 InkJet Printer

1 Answer

Photosmart 7960 prints blank documents; prints from internet ok


If it can print from the internet, it is working properly. I would disconnect the printer from the computer, uninstall the drivers and reboot twice. Reinstall the drivers and hook up the printer when instructed. Make sure that you select this as the default printer. (unless, of course, you have another as default)

Jul 24, 2009 | HP PhotoSmart 7960 InkJet Printer

1 Answer

HP PhotoSmart 7960 InkJet Printer


Make sure the cover that holds the ink cartridge in place is completely closed down on the cartridge. Also make sure there is not a pencil or something under the cover where the ink is , obstructing the print head

Jun 15, 2007 | HP PhotoSmart 7960 InkJet Printer

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