Question about Dell 1815dn All-In-One Laser Printer

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Hello the scanner keeps saying no user ID then beeps and stops HELP!!!

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  • bisleyvets Oct 13, 2008

    thank you i will give it a go.

  • jackcoultier Feb 21, 2009

    but i know i have entered the users since i have been scanning for a month now. just out of the blue has it started this no user id thing



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This means that you have not set up any users in the address book in the printer.

Copy is simple, it will scan the document and print out a copy of the scanned image.

Scan however, is trying to make and store an image file of the scan, but it needs to know WHERE you want to scan it to. The printer does not know where to send the stored image unless you create a storage location for it. This is done with the address book that is stored on the printer.

The material below is how to set up the scanner settings of the printer.

Printer Settings Utility Using the Printer Settings Utility window, you can set up the fax system data options, and create and edit Phonebook entries from your computer. You can also configure the destination launches when you access Scan and then PC.
When you install the Dell software, the Printer Settings Utility is automatically installed.
For information about installing the software, see "Installing Software in Windows".
To open the Printer Settings Utility:

  1. Click Start SCANNER SAYING NO USER ID - software25.jpg Programs software25.jpg DELL software25.jpg software25.jSCANNER SAYING NO USER ID - software25.jpgi DELL Laser MFP 1815 software25.jpg Printer Settings Utility. SCANNER SAYING NO USER ID - psu_113.jpg
The Printer Settings Utility window opens.


  1. The Printer Settings Utility window provides several features; Directory (Phone Book, Address Book), Fax Setting (Fax Cover Sheet), and Scan (Destination, Resolution, Scan Color, Show Preview).
The Scan Section The Destination Section To configure the operator panel display scan destination list that appears when you access Scan and then PC, click Destination and the Setting button. UsSCANNER SAYING NO USER ID - psu_242.jpgtination list, you can select a software program that an image can be scanned to.


Posted on Oct 12, 2008


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