Lift up below the display screen.The printer top will raise up and a arm will lock into place.Make sure the ink cartriages are firmly in place,snaped into position,sitting flat.Lift arm out of the way and close the lid.Worked for me ,good luck.
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Error code 5100 means that the movement of the fine cartidge holder is blocked. To resolve this, clear the paper jam or any foreign object that is preventing the fine cartridge holder from moving, cancel printing from your computer and then turn OFF the machine and turn it back ON again
Hi You can Try 2 things. ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there Next try. It may be a piece of paper or a scotch tape or a staple wire. Solution 1: Clean the timing strip.
Solution 2: The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Error 5100 is Carriage error.Possible problems in: - Carriage unit - Timing **** strip film - Logic board assembly - Carriage motor First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service.
You will should be able to find information on that error for your printer by entering "error 5100" without quotes in the search box here. Then press Search. Then choose result 1 and follow the steps. Each step will have more detail available by click that steps link.
Hope this helps. Please remember to rate this information.
5100 error code means there is somekind of obstruction inside the printer thats interfering with the printing process. You have to check the inside the printer especially near the gears and under the rollers. The obstruction can be anything like a small piece of paper, a paper clip, ball pin etc., check thoroughly and you will find it. Post back if you need more help.
I can only see a 5100 code is that what you mean?
If it is here's the answer:
Movement of the FINE Cartridge Holder is blocked.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.