Question about HP Photosmart 3310 Printer

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"Expired color cartridge" message blocks black printing - nothing works

I no longer use my printer for color work - only black ink printing but outdated and near empty color cartridges messages occur that block any form of printing. For a while I could bypass the problem on the printer keyboard but now I am blocked on the computer screen.

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Hello merelU. I'm afraid you may have to replace the empty color cartridge as there may be problems with the printer while an expired cartridge is installed on the printer (even though some of the cartridges are still under warranty) and also, HP cannot guarantee the quality or reliability of expired ink cartridges.


all the best.
thx

Posted on Oct 07, 2008

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