"Expired color cartridge" message blocks black printing - nothing works
I no longer use my printer for color work - only black ink printing but outdated and near empty color cartridges messages occur that block any form of printing. For a while I could bypass the problem on the printer keyboard but now I am blocked on the computer screen.
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Re: "Expired color cartridge" message blocks black...
Hello merelU. I'm afraid you may have to replace the empty color cartridge as there may be problems with the printer while an expired cartridge is installed on the printer (even though some of the cartridges are still under warranty) and also, HP cannot guarantee the quality or reliability of expired
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Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.
Apparently, if you hold the "resume button" (the one next to the power button) for about five seconds after you get the message saying to replace the color ink cartridge the machine starts printing. I did this after I went to "maintenance" under "preferences" and changed ink to "black only." At first that alone did not work, but after trying the resume button for 5 secs it worked okay.
sounds like its a expired ink issue. on alot of the hp photosmart printers the ink has a expirey date on the carts the best solution would be to contact hp and chances are they will send you free carts if your ink has been expired. when a black ink is almost out most of the time it trys to draw ink from the color carts mixing to make the appropriate color.
but you can also try the following.
See the instructions for
calibrating a print cartridge in
the Care and Maintenance
section of the HP Photosmart
HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.
I really appericate all your efforts to fix the issue the issue usually occures if any one of the cartridge is defective or low in ink or both the cartridge are defective.
We can isolate the issue only by removing the both the cartridges out of the printer and check for the expiry dates printed on the cartridges as if the cartridges are expired also leads to this message.
If the cartridge are not expired and have minumial ink in it you can try the below procedure to isolate the defective cartridge
Once the both the cartridges are out of the printer insert only the black cartridge in the printer and check for the message if the message is install color cartridge the black cartridge and printer is detecting fine.
If the message is check right cartridge this shows that the black cartridge is defective.
If the message is insert left cartridge or color cartridge remove the black cartridge out and insert only the color cartridge and check with the message if the message is insert the black cartridge the color cartridge is working fine.
And when the color cartridge is in the printer and if the message prompts to check left or color cartridge the color cartridge seems to be defective so replace the defective one will fix the issue
So in isolation we can find the defective cartridge and fix the issue by replacing the defective one..
Hope this will help you to fix the issue..
Wish you success.
HP 7110 Printer
The problem with the printer is it does not work, there are flashing lights and the message it gives you is to turn the power on and turn it back on. Needless to say when I reboot the system and unplug the printer and plug it back up, I get the same message, does anyone have any solutions to this problem????