Question about OKI C3400n Laser Printer

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Oki c3400 paper jam

Oki c3400 keeps showing amber light for paper jam. Have removed everything per manual but still won't print. Any solutions?

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  • Gary Millar Nov 28, 2008

    When using the multi purpose tray with a heavier weight paper I get one print, then I'm told there is a paper jam. There is no jam, I have taken everything out to be sure. What's up?

  • porkster89 Feb 03, 2009

    I have same problem. The only thing I can do is take out the part #8 and put back in each time. I am not sure what that part is but it is labled #8 and sits behind the blue toner and has a yellow caution "hot" tape on it.

    I have to pull out and put back in each time there is a paperjam light and it only gets worse with time.

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  • 22 Answers

Run Status Monitor and make sure it is really a paper jum that prevents printer from printing. It is very likely that another reason is in place. For instance - toner empty of change drum request. All of this causes the "Attention" LED to blink: it's not only paper jam that causes it.

Posted on Sep 24, 2009

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On Oki 330 have error 380 still showing after paper jam was cleared


Make sure everything is clean. Please refer to your manual for cleaning instructions; or download a new manual at http://www.okidata.com/ .

Below are how to clear a jam instructions:
How to remove jammed paper 28/07/2013
Paper handling is key to Ensure trouble-free printing. However, paper jams sometime Occur.
You can improve feeding and Avoid paper jams in your OKI printer, by following these simple steps:
Loading the Paper: When loading paper, fan the stack of paper before placing it in the tray. This will shake out any paper dust and reduce any static in the paper, two major causes of paper mis-feeds.
- Place the paper in the tray under the tabs.
- Do not fill above the "PAPER FULL" mark.
- Guides Adjust the tray for the correct paper size.
Recommended Media: Use paper specified for the printer
When printing on heavy / thick types of paper, it is best to use the manual feed tray at the front of the printer.This will Provide a straighter paper path to Prevent potential paper jams.
Cleaning: Periodically wipe the rubber rollers inside the area That holds the paper tray with a soft cloth.
dust Paper and simple wear may cause these rubber rollers to slip and not feed the paper properly.

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take out the cartridge and look for damage
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replace any damaged cartridge

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