Question about HP Officejet 5610 All-In-One InkJet Printer

1 Answer

Two vertical lines appear on faxed out pages

Whenever i send documents through fax two vertical lines appear on receipient"s end , how to get rid of this problem ?

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  • msmaniac May 11, 2010

    Have you tried sending the fax to some other recipients? Maybe the specific recipient has got a problem. Try sending the fax to multiple recipients to check if the same thing happens.
    thank you.
    all the best.

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  • Expert
  • 111 Answers

HP actually provides a service that lets you test your fax machine:

Testing Your HP Fax Machine

See if this helps. Good luck.

Posted on Oct 08, 2008

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Posted on Jan 02, 2017

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1 Answer

How to fax?


This section describes dialing and sending faxes directly using the Numeric buttons.

note:
  • A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching systems, you have to dial the outside line access number first, and then the number of the party you are calling.
Sending a Fax with the Numeric Buttons .

Click here for other useful sending methods.


1. Preparing for sending a fax.(1) Make sure that the power is turned on.

(2) Load a document on the Platen Glass or in the ADF.

important:
  • When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.







(3) Press the FAX button.
The fax standby screen will appear.
g0043276.png
(4) Adjust the density (scan contrast) or image quality (fax resolution) as necessary.
See "Adjusting the Sending Quality"

2. Sending the fax.
  • When the document was loaded on the Platen Glass:
(1) Use the Numeric buttons to dial the recipient's number.
g0043278.png
(2) Press the Color button for color sending, or the Black button for black & white sending.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.
(3) Press the OK button.
The machine starts sending the fax.
note: When loading two or more documents

  • Load the next page, and press the same button as you pressed in (2) of step 2. Repeat the same procedure to scan all pages of the document, and press the OK button.
  • When you have sent the first page with the Black button, the following pages will be sent in black and white.

When the document was loaded in the ADF:

(1) Use the Numeric buttons to dial the recipient's number.
(2) Press the Color button for color sending, or the Black button for black & white sending.
The machine scans the document automatically and starts sending the fax.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.
note:
  • To cancel sending a fax, press the Stop button, and follow the instructions on the LCD.

  • If documents remain in the ADF after pressing the Stop button during scanning, "Close the feeder cover [OK]Eject the document" will appear on the LCD. Press the OK button so that the remaining document is automatically fed out.

Automatic redialing
  • When sending a fax and the recipient's line is busy, the machine will redial the number after a specified interval. Auto redial is enabled by default. Auto redial can be enabled or disabled by selecting ON or OFF. Select ON to specify the number of redialing in Redial times and redialing interval in Redial interval.

Redialing the Number Dialed with the Numeric Buttons

1.Prepare for sending a fax.
(1) Make sure that the power is turned on.
(2) Load a document on the Platen Glass or in the ADF.
(3) Press the FAX button.
The fax standby screen will appear.
(4) Adjust the image density (scan contrast) or quality (fax resolution) as necessary.
See "Adjusting the Sending Quality"
2. Select the telephone number recently dialed.
(1) Press the Redial/Pause button.
Most recently dialed fax number using the Numeric buttons will appear.
(2) Use the g0016984.png (-) or g0008875.png (+) button to select the number to redial.
g0043279.png
(3) Press the OK button.
The selected number will appear in the fax standby screen.
3. Send the fax.
Press the Color button for color sending, or the Black button for black & white sending.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.


Jun 03, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

I have a HP Laserjet 3015 fax machine connected to a phone line but not a computer. When I send a fax or make a copy a dark vertical line appears on each page. Incoming faxes print with no line. I have...


The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.

Officedepot

http://www.officedepot.com/a/products/470251/Office-Depot-Laser-Printer-Cleaning-Sheets/

or similar product to clean out the dirty area.

The dark strip is cause by semi-dry wipe out correction ink.


Give your unit a good cleaning and let me know.


Jul 08, 2010 | HP LaserJet 3015 All-In-One Printer

1 Answer

Line goes through page when fax is sent


Open up the document feeder and clean the small glass. If the line is more than 1/4 inch wide you have a bad scanner block.

May 13, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Scanning the document


I'm confused? The listed product is a Fax/Modem, not an all-in-one. It doesn't have a scan function. To send a document via a fax, you will need to scan it with a scanner (separate hardware) and then fax it. In Windows 7, a program called Windows Fax and Scan is included. If the devices are installed with the correct drivers, you can do the two steps in one program. Open the program, click on New Fax. Select Insert > Pages from Scanner (only available if the scanner was on and connected when Fax and Scan was started). Scan the document; fill in the contact information for the receipient and send. The Contact information may take a few steps since it is a Windows Contact page.

I hope this helps.

Cindy Wells

Apr 09, 2010 | Hiro V.92 56K PCI DATA FAX VOICE MODEM...

1 Answer

I wanna send a fax


Hi there,
Sending Faxes.
* Flow of Sending Faxes.
The operation flow of sending faxes is as follows.
Step 1:
Load the original to send on the Platen Glass or the ADF.
Step 2 :
Adjust the fax quality and scan contrast.
Step 3 :
Dial the receipent' s number.
Step 4 :
Send Faxes
- Using the Platen Glass
1) Press the Color or Black button.
If you have two or more pages of the original, load the next page on the Platen Glass and press the Color or Black button
2) After scanning all the pages of the original, press the OK button to send the fax.
- Using ADF
1) Press the Color or Black button.
The fax is sent automatically.

* Before sending Faxes
- Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
** Adjusting the Scan Contrast
Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among the 3 contrast levels.
1) Press the FAX button, then press the FAX Quality button.
2) Press right or left arrow ot select the contrast.
Pressing the left arrow button decreases the contrast, and pressing the right arrow button increases the contrast.
3) Press the OK button.

** Adjusting the Image Quality (Fax Resolution)
You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.
1) PRess the FAX button, then press the FAX Quality button two times.
2) Press the right and left arrow keys to select the resolution.
FAX RESOLUTION - STANDARD
Standard : Suitable for text-only documents.
FINE : Suitable for fine-print documents.
PHOTO : Suitable for photographs.
3) Press the OK button.

*Sending Faxes - There are 4 methods for sending functions
a) Memory sending
b) Manual sending
c) Dialing the coded speed dial
d) Redial

a) Memory sending
1) Prepare for faxing
a) Turn on the machine,
b) Load the original on the Platen Glass or the ADF.
Note : You cannot scan double-sided documents from the ADF.
c) Press the FAX bitton.
d) Adjust fax settings as necessary.
2) Start faxing.
a) Dial the receipient's number using the Numeric buttons or coded speed dialing.
b) Press the Color button for color sending, or the Black button for black and white sending. I
c) When the following message is displayed, lad the next page on the PLaten Glass.
Scan Next -> Start
Transmit-> OK
If only one document go to step f).
d) Press the same button as you pressed in step b).
e) Repeat step c) and d) to scan in all pages of the document.
f) Press the OK button.

Manual Sending
1) Connect a telephone to the machine.
2) Prepare for faxing.
a) Turn on the machine.
b) Load the original in the ADF,
c) Press the FAX button.
d) Adjust the fax settings as necessary.
3) Lift the handset of the telephone connected to the machine.
4) Dial the receipient's number on the telephone.
5) Talk through the handset to the recipient.
If you hear a high-pitched signal instead of the recipient's voice, go to step g),
6) Ask the recipient to set recipient's fax machine to receive faxes.
7) When you hear a high-pitched signal, press the Color button for sending color sending, or the Black button for black & white sending. Then hang up the handset.

Dialling The Coded Speed Dial
1) Prepare for faxing.
2) Press the Coded Dial button.
3) Press the Numeric buttons to enter the two-digit code (00-19) assigned to the number you want to dial.
4) Press the Color button for color sending, or the Black button for black & white sending.

Hope this helps. Please rate my response.
Thanks
Have a good day.





Nov 27, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Someone is trying to send us a fax but we only get a couple of lines then the message line error, is this a problem with our fax machine or theirs?


are you getting faxes from other people ok if so the proplem could be with their end of the line or the document could be too big as a stored document on their machine.. get them to send a single page adn send them one back if you both get them ok ask them to try individual pages..Good Luck A

Oct 05, 2009 | Office Equipment & Supplies

2 Answers

I am having trouble faxing documents. Whenever I


Hi, you can check that your phone connection from your 7420 to line works. Listen for a dial tone in a phone connected to your mfc7420. If not, your tel comm module could be at fault.

Jul 08, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Black line through sent faxes


Open up the document feeder and clean the scanner glass.

Jan 05, 2009 | Brother IntelliFAX 885MC Plain Paper...

1 Answer

Copy problem


ONE OF THE DOCUMENT SENSOR IS FAULTY OR DIRTY AND IS NOT RESPONDING CLEAN/REPLACE , PROBLEM WILL BE RESOLVED

Aug 22, 2007 | Samsung SF-3100 Plain Paper Inkjet Fax

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