Question about Kenmore 2303x Top Load Washer

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Kenmore Elite Washer Model 11023032100 Motor Binds smell elec burn

My Kenmore washer often locks up when I start a load of wash. The tub fills with water appropriately but the agitator won't spin. You can hear the timer "buzzing" as if in a bind and you can smell the "burning' of one of the contacts on the timer (could be the motor too... don't really know). I had a Sears repairman come out today and charge me $65 to tell me it was a burnt contact on the timer. He wanted $297 for parts and labor to do the repair, so I declined, bought the part myself for $136 and installed it... but I still have the same problem. I think it has to be something with the motor or pump. If I let the machine stay in a "bind" and let the timer cycle, it will eventually go back to working as it switches between washing to rinse. I have also noticed that it doesn't seem to spin as fast as it used to on the spin cycle. Does anyone know if i should be looking at the motor or the pump in regards to this problem? I've also read a little about clutch problems... any help would be very welcome.


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I can assure you that the pump has nothing to do with the spinning of the washer. The pump is actually driven by the Drive Motor. It sounds like to me that you either have a Drive Motor binding up, or the start switch for the motor is bad. Since you mentioned the spinning seems slower than usual, I'm more towards a motor problem. carries both parts. Just type in your model number and look under the "Brake/Clutch/Gearcase/Motor and Pump" heading for items 19 and 20. Item 19 is the motor and the switch together. Item 20 is just for the switch. Your wiring diagram (located inside the operator console) should tell you which pins to check on the the start switch to confirm if it energizing as it should. If you require instructions on how to replace a drive motor the following link explains: digress just a moment before I put my foot in my mouth...IF, you have something lodged inside the drain pump that is preventing the pump impeller from turning, it could potentially cause the motor to bind. However, eventually the center post hole on the back of the pump would round out due to the torque of the motor and/or the washer would stop draining.

I hope you find this information helpful. Let me know if you require additional assistance.

Posted on Oct 07, 2008


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