Hey Ginko, I've got an RCA Opal 2GB Mp3 player, with a "keys locked" problem. Apparently this is common with this MP3 player, as it has been mentioned a lot in other reviews. I put some songs into it, and now it just says this message and then quickly shuts down. I've already reset it a bunch of times with no avail. Can you help me?
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Re: RCA Opal MP3 player stuck on "keys locked"
Push down the key lock switch, I think on your model it is on the side of the unit.
If it does not work, try performing the reset procedure below, From ThaMp3Doctor I quote "Opal has a reset hole on the back of the unit in which atoothpick (non metallic) can be inserted to reboot the player. If thisdoes not work, I suggest that you reformat the player by using theWindows format command on the unit. To reformat the memory: Right click on the device within the Explorer or My Computer window Select the format command (full format) to reformat the internal memory of the device. "
If it still does not work, then the lock switch is probably faulty or stuck inside, in this case you need to take apart the unit, to fix it.
Try playing with the lock switch, or resetting the unit, that should unlocck your MP3.
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Log onto the RCA website and download the RCA SMV Video Converter. The Opal only plays videos that are in one specific format. This converter will put your videos into that exact format (see Resources below).
Install the RCA SMV Video Converter once you have downloaded the software.
Open the RCA SMV Video Converter software to begin putting videos onto your RCA Opal.
Connect the RCA Opal to your computer using the USB chord that came with the device.
Wait until the RCA SMV Video Converter software reads that the device has been connected. You will know this when the bottom of the software screen reads “Player Detected: Opal 1GB 2GB.”
Select the “Browse” option to find any videos that are on your computer which you wish to add to the RCA Opal.
Click the box next to “Transfer output files to OPAL 1GB 2GB after conversion is complete” after you have selected all of the videos which you wish to convert. This will automatically add the videos to your RCA Opal after they have been converted.
Click the “Convert” box after you have selected all of the videos. The videos will automatically begin to convert to the correct format. Once they have been converted, your videos will automatically upload to your RCA Opal.
This is a very common problem with the RCA Opal. You need to goto the RCA website and download the latest firmware. http://www.rcaaudiovideo.com/product.aspx?product=408 Download the firmware from there. Plug in your mp3 player. (don't worry if it cant be found bye the PC it will when the firmware installs) After the mp3 player is plugged into the usb device of your pc install the newly downloaded firmware. And it should work fine.
I had this same problem on another RCA player.. with no instructions manual it was hard to figure out what keys locked meant. Then I noticed a little slider on the side of the player, it has a little icon of a pad lock on it. Once I slid this back, the keys lock problem went away and I was able to listen to my music once again.
My best guess of what keys locked means.. you don't want you mp3 player to turn on when you put it in your pocket with your keys, so you change the slider to be locked, when your sit down and your keys are pressing against your on button, the mp3 player will shut off... as we all have experienced in frustration.. saving your battery.
Perhaps RCA should make this slider bright orange so it pops out and does not blend in so much, or they should put it right next to the on button.
I have an Opal 2GB mp3 player just like yours and I accidentaly busted the screen on it, so I e-mailed the RCA company, they e-mailed me back telling me that I voided the warranty, and I would have to send it back and pay 55 dollars to get a new one, because they don't sell the individual screens.