Question about Toshiba PA3554U-1CAM Webcam

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The microphone is not working

The mic is not working for either recording or video calls. The picture is fine but no sound.

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  • Alexander Garton
    Alexander Garton May 11, 2010

    Have you tried reinstalling the driver's and also checked the recording device's status in control pannel. I was once called out to a client's house to fix a broken security mic erray, turns out some one had just pressed the mute button on a console in the boundry-mans post. $450.00 callout fee to press a switch.

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Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Posted on Feb 02, 2009

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I have just brought a Logitec Webcam C120 and cannot get any sound. Do I have to get a microphone? When I do the sound test can't get any recording back.


Hi lynne_law ,

Many people mistakenly think that webcam can be used for audio as well as video transmission.

  1. Webcams don't usually come with microphones , therefore you would require a separate microphone for your voice recordings and voice chats.
  2. I would suggest you get a headset which would have the microphone option as well , or you can get a hand held mic.
  3. Once you get a new mic, you need to connect it to your computer by plugging in the mic in the appropriate slot , and by default the mic should work.
  4. If it does not work , you just need to change the microphone settings using the volume control option or audio settings via control panel.
Hope this helps ... ) Your feedback would be appreciated.

May 17, 2011 | Labtec Logitech 1200 Webcam

2 Answers

I have been given microsoft lifecam for christmas and have installed it. Camera working fine but sound very very low just about there when on video calling or recording. My computer volume is fine and i...


As you haven't responded to my clarification request I will just give you a typical set up example for audio.
Typical audio set up

Laptop x webcam/mic x Vista x Skype
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO SKYPE
CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Dec 30, 2009 | Microsoft LifeCam VX-1000 Webcam

1 Answer

IM PLus # 3500 Series Mic works one day but not the next. Video is fine, but mic isn't. I've looked at all the settings but the mic doesn't pick up my voice.


Several possibilities:

1. You may have inadvertently muted your microphone.

2. You may have multiple devices identified as the microphone, so that might be causing a conflict.

Multiple ways these might be fixed:
1. If you have a media-controller keyboard, look for a mute / unmute button there to see if that helps.

2. Alternately, open the Control Panel and open up the Sounds category. Navigate to the Recording tab and ensure you have identified the proper device.

3. Ensure your volume control utility for Recording has not checked Mute on the microphone.

Guessing you are using Microsoft product. Open the Control Panel

Sep 01, 2009 | Logitech Quickcam IM 961361-0403 Webcam

1 Answer

Troubleshooting audio


there is no microphone on ur webcam, how u can record a voice without a microphone, so use a desktop microphone ( or headphone with microphone ), connect it to ur pc through mic in. and record again, then, u'll see the video with sound when u plyaback it.

May 10, 2009 | Microsoft LifeCam VX-1000 Webcam

1 Answer

I just installed a Logitech Quickcam 9.5 and is working fine but when I tried to use the little headset/mic included, using Windows Live Messenger (MSN or Hotmail Messenger) and I can hear everything but...


First try going to your control panel,
  • click on sounds and audio devices,
  • click on audio at the top of the sounds and audio devices properties box
  • after that your default device should be listed under sound recording.
  • click on volume where it says sound recording should have a picture of a microphone, a recording control box should pop up, make sure the microphone box has a check in it,
  • click on advanced under the microphone box, put a check in the microphone boost box.
  • then exit from the control panel and right click on the icon of the little speaker at the bottom of your task bar.
  • click on open volume control.
  • your volume control box will appear, make sure the microphone mute box is not checked.
  • then set your microphone level.

Mar 28, 2009 | Logitech QuickCam Express Web Camera

2 Answers

Hey, webcam problems


e cause of a Web Cam's microphone to stop working can be either a hardware issue or a result from incorrect configurations. Recommendations:
Determine whether it is a hardware problem by testing the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
We also recommend using the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.
Additional Information:
Multimedia keyboards that have the ability to control your computer volume may have software that can interfere with your webcamera's sound. If you have a Multimedia keyboard with volume control, the keyboard's software may need to be uninstalled in order for the camera's microphone to work properly in Windows.

See this
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=8526&p_created=1212616417&p_sid=UPVFtR6j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTg5LDE4OSZwX3Byb2RzPTg0NCw1JnBfY2F0cz0mcF9wdj0yLjUmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9NA**&p_li=&p_topview=1
Sergio

Jun 21, 2008 | Logitech Webcam

2 Answers

Microphone not picking up the voice


In order to use another microphone other than the built in microphone on a Logitech web camera, you will need to configure the new microphone to be your system's default microphone.

To change the default microphone in Windows:
  1. Click "Start," "Settings," and "Control Panel."
  2. Open the applet that corresponds to your operating system.
    1. Windows 98 users, double click on "Multimedia."
    2. Windows Me and Windows 2000 users, double click on "Sounds and Multimedia."
    3. Windows XP users, double click on "Sound and Audio Devices"
  3. Click the Audio tab.
  4. Set the microphone to the sound card in the drop down box that is appropriate for your operating system.
    1. Windows 98 and Me users, click on the Preferred Device for Recording box.
    2. Windows XP and Windows 2000, click on the Default Device box under Sound Recording.
If you are using the built in mic, open the Quickcam 11.5 software and adjust Audio Settings.
The Audio Settings provide access to device selection, basic audio levels, and AEC.
  • Select Microphone– Allows you to select desired microphone for video calling and video recording applications.
  • Volume indicator – Indicates the current input volume level..
  • Adjust Recording Volume – Toggles input volume level.
  • Cancel Echo – Enables or disables AEC for RightLight and RightLight 2 supported cameras.
  • Select Speakers – Allows you to select desired speaker source for video calling and recording applications.
  • Audio Tuning Wizard – Launches the Audio Tuning Wizard
If all this fails, it could indicate a problem with your soundcard. Try using some speakers or another mic and see if they work. If they don't, you card is faulty. Remenber to set up your mic in the volume properties. On the lower right hand of the screen, you should see a volume icon. Right click and select open volume control. Select Options and the Properties. Select Recording and check all boxes below. Close that window and now make sure Mic level is max and not muted.

Hope that helps!

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IrishDruid

May 04, 2008 | Logitech QuickCam Pro 5000 Webcam

2 Answers

I've bought a logitech quickcam communicate STX. When I installed it first it worked fine. Someone unpluged it from the usb port and it wouldn't work. I re-installed the drivers and it was fine again but...


The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

Feb 25, 2008 | Logitech Webcam

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