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When I opened my laptop this morning my computer won't come on. The screen is totally black. I took out the battery and put it back in ---- still nothing. I plugged it in with the power cord --- nothing! What is wrong with my HP Compaq Presario CQ60?
The cable is dislodged or you have a failing lcd.If you want to repair this yourself.Check online for a replacement cable and a Lcd too.Then you will have to open the Lcd Bazel to remove or check the cable.Make sure when you attempt this there is no power attached ,battery and Ac Adapter.
Hi there The best way to determine if its the inverter thats burned out is to look very closely at the screen, if you can see a very faint image then its the inverter which has blown or the connection has worked loose.
Hello there. I understand that your Notebook is not showing the display lights. To isolate the issue please do the following troubleshooting steps.
1) Check the display with external monitor. If the external monitor is showing the display then the problem is with the LCD screen. If the external monitor is not showing the display then the problem is with the display card.
2) If you have any torch light or a cell phone , try focusing the light on the LCD screen after the Notebook is powered on and check whether you are able to see the texts and images on the LCD. If you are able to see the images and texts then it is the problem of the LCD back-lights. The lights which glow at the back of the LCD panel are not working.
If your Notebook is under warranty HP will repair it free of cost.
Contact HP customer chat center for more information regarding the details of the repair and the procedure for sending the Notebook to HP in case of repair.
For contacting HP chat support click on this link or copy and paste it in address bar of a web browser.
One way to test it is to connect a monitor to the VGA port (make sure to activate the external monitor (Fn+monitor key)
If it does work on the external monitor, I would look at replacing the onboard LCD.
If it doesn't, you are looking at problems with the onbaord video.