Question about LG RUMOR Cellular Phone

15 Answers

LG Rumor's Screen is Displaying Scrambled Images

My Rumor is displaying scrambled images and the screen is unreadable.  The phone still works fine is just can't see what I'm doing because the screen is all scrambled up.

Posted by on

  • 38 more comments 
  • sykes2007 Oct 08, 2008

    my phone can still recieve texts and recieve calls, as well as send them both. But during random times my screen will change color and get scrambled up. After many flips of the phone it will go back to normal. But another problem is that the phone will sometimes turn off. Causing much stress because it happens all the time.

  • AmberrRawrr Oct 15, 2008

    i have the same exact problem,ive had my phone since may of 08 and about 2 days ago the screen just messed up i know my batteries been messed up also.

  • Anonymous Oct 18, 2008

    The exact same problem. My screen is scrambled. Just happened yesterday. I can't see anything. I can still send and receive phone calls but that's about it. I will just get another phone.

  • scoutbooyah Oct 19, 2008

    yep same exact problem, look how close the dates are.....

  • MamaKaz Oct 21, 2008

    My daughter's phone is doing the same thing. She first got the phone in December 2007, but had it replaced a few months later. Now the new phone is doing the same thing.



    Last time she had this problem, Sprint told her to contact LG, which she did, and they replaced the phone. This time, Sprint is telling us that there is nothing that we can do, since we don't have insurance. The problem now now is, I can't find contact information to contact LG directly. Does anybody have the LG contact information?

  • Anonymous Oct 22, 2008

    My LCD is scrambled and i can not read anything on my phone. it still functions. i can still recieve calls and txts however i cannot read anything unless i slide it open and closed numerous times and even that doesnt always work! what an irritating phone!

  • Anonymous Oct 23, 2008

    My phone starting acting crazy Monday.......I am so disappointed. And sprint will not do anything for me......

  • Anonymous Oct 28, 2008

    My son had the same problem.... but LG is saying he dropped it and I know that's not true he bought it himself and treated it like his baby... so they won't repair it until warranty... I have to battle with them just to get them to fix the damm thing and they've had it for a month now and its still not fix BEWARE OF LG PRODUCTS.... THEY ARE NOT WORTH THE PAPER THEY WRITE ON....

  • Anonymous Oct 28, 2008

    Same deal as everyone else, and strangely it looks like its happening at the same time by the dates. Maybe a bad batch?

  • chrissyknp95 Oct 29, 2008

    yeah so my phone just will not keep at the same screen and it gits all messed up...but i dont know what i should do...mine just started doing this today it still works but i git so messed up its not even funny

  • djgordon601 Nov 02, 2008

    Screen just went scrambled. Had phone since June. Going to Sprint ASAP.

  • Anonymous Nov 03, 2008

    Mine just started doing this last night...so frusterating! i am going to Sprint tomorrow!

  • Anonymous Nov 05, 2008

    whatever you do, don't remove the sticker under the battery. It has the serial number on it and if you remove it the warranty is void.

  • xo_keightt Nov 06, 2008

    my screen gets worse and worse everyday. it is so blurry and jumbled i cant see a thing!

  • TaranB Nov 08, 2008

    My phone screen went completely blank, but idk if it will be covered under a warranty because i got it off of ebay. SOMEONE HELP ME!!!!! the rumor is the second phone ive had all year cuz my other phone broke in half. this was supposed to be an amazing phone and is turning out to be a piece of ****.

  • champion09 Nov 14, 2008

    my screens messed too! im going to sprint tomorrow!

  • Anonymous Nov 15, 2008

    white screen purple lines then menu is offset and on an angle it almost looks 3d. then is goes back to normal. it did this for a week then i couldnt get it back to normal anymore so i smashed it. now im using my old shitty audiovox

  • deadbees Nov 18, 2008

    same problem, just started today, i actually dropped my phone last night, snapped the battery clip and now i have to tape it up, but still worked right... well it's really cold out and started doing it... really gay, went to sprint this morning, told me to drive 3 towns over just to get it fixed, and i asked to buy a new one, $300 (when i bought the phone, was $325 with a rebate of $300, supposedly, well they changed their mind on that, payed full price for 8 PHONES....) so, i am totally changing service providers today... because i cannot deal with the HORRIBLE service provided by sprints retards... too bad i'm going to lose all my ringtones, and pictures and everything else i have from my girlfriend... STUPID POS!

  • freakinluv Nov 27, 2008

    same here. i thought that maybe the fone got wet.WRONG.I put it in a container of uncooked rice.DONT.It will make the phone worse.I NEED HELP!!!!!I cannot get this phone replaced

  • kesha96 Nov 28, 2008

    My phone just started doing the same exact thing. It has mant different colors on screen sometime & sometime it work good.

  • Anonymous Nov 28, 2008




    my phone screen is all scrambled up and i cant see anything such as text but i tried to "kick-flip" it means to open quickly and it still doesnt work..=/ can somebody help me?


  • Anonymous Nov 30, 2008

    SAME THING WITH ME, i have the scoop from alltel but its the same thing as the rumor. its frustrating me so bad i have the same problem and its doing the same thing. i didnt even do anything to set it off. i took it to alltel and theyre sending me a new one but ive been a week without a phone bc of thanksgiving. im gettting insurance next time.

  • Anonymous Dec 05, 2008

    PURPLE SCREENS!!!!

  • Anonymous Dec 06, 2008

    unfortunately I too have the same problem... and I use my phone mainly for texting! But when you can't read anything that is on the screen because it's a bunch of zig-zag colorful lines.... Texting really don't do much for ya! My Husband's phone hasn't started this yet but I suspect it will shortly! These phones were purchased at the beginning of April and I truely can't afford to buy new ones or pay a ton of money to have them fixed! The way I see it Sprint and LG are ripping people off if they are making you pay to have the problem fixed... If they know the problem exists in these phones, we've already paid for the product that we wanted.. and we wanted the damn things to work right for at least 2 years!!!!!!!!!!!!!! Why would we have to pay again to have it fixed???? gerrrr Not happy!

  • picturethis1 Dec 09, 2008

    Just happened to me sprint is pos i can't wait till my contract runs out so i can go to a better service.

  • jbugzilla Jan 09, 2009

    its like cracked on the inside and there is no damage to the real screan just the display and it works just fine as far as calling texing the camera just nbo the screan

  • anash21 Jan 09, 2009

    my screen is lopsided, the far right side of the screen is almost dead, and every now and then the whole thing becomes a colorful screen of tiny pixels ... although i found that opening it up seems to fix it for the most part

  • Anonymous Feb 13, 2009

    My whole screen is white

  • skataboy19 Mar 19, 2009

    yeah i have the same problem ... my phone cancels in may now i have to wait about a month and a half just to switch out and get myself the G1 from t-mobile..... going to sprint was the worst idea ever because they charge you for the dumbest reasons !!!!

  • Anonymous Mar 20, 2009

    phone is completely white all the time.
    i can still make calls and send messages, i just have to guess
    what im doing.


  • Anonymous Mar 24, 2009

    aej5

  • Anonymous Mar 25, 2009

    same problem...

    i turned it on and it was all crazy...

    it will be fine then ill open or close it and do something and it will start doing it again... just started happening today...

  • Rumorisawful Mar 30, 2009

    Mine started doing this last week. I noticed it after a friend had played with my phone repeatedly. She was fascinated by the "sliding" and she kept sliding it and taking my cell when I wasn't looking..

    Before that it was fine. Now the screen is all scrambled up. If I slowly slide it its fine. Or if I just start clicking around it will fix itself. I have no insurance on my cell and I have to wait another year before I can upgrade for free. :(

  • AmberLynn321 Apr 01, 2009

    I dropped my LG Rumor, and on the screen i can only see the bottom left corner of what I'm doing, the rest of the screen is white with little lines through it.

  • Anonymous Apr 21, 2009

    My phone has really scrambled images. it wont cler no matter how much i screw with it and the more i try to fix it, it gets worse. i bought it in april last year so i taking it back tommorrow to see if i can get a new one or it fixed.

  • Anonymous May 02, 2009

    My screen jus stopped working lik 4 days ago. I didnt do anything to it for it to scrammble. What should I do?

  • Anonymous May 23, 2009

    I cant read a thing, and its super innoying.ive had this twice, and it keeps coming back. the screen is compketky scrambled

  • rock_torres May 23, 2009

    the images just scramble cant read anything.some times it goes completly normal but wen i try to slide it out on slide it back it goes too it again.

  • upyrice May 11, 2010







    Solution link . . . http://www.LG-RUMOR.com











    ,

  • ashnmarya May 11, 2010

    i have the exactly same thing and i dont know what to do???

×

15 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I called Sprint about this same issue yesterday. I was told by Sprint that the LG Rumors that were made before April of 2008 have a "known issue" with the screen. They said to return it to the store where I purchased it and it will either be fixed or the entire phone replaced free of charge.

I called the store where I purchased the phone (Wireless Giant) today and they agreed. They already had the part on order (a cable) and are fixing my phone on Tuesday, no questions asked.

Hope that helps. Hopefully you bought your phone from a place that has been as helpful as Wireless Giant has been to me. I normally don't have much good to say about customer service but honestly they have been terrific.

Posted on Oct 31, 2008

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 23 Answers

I called Sprint this morning, and before I could even get the same problem everyone else has had out of my mouth, the Sprint lady said, "There are known device errors with that phone, have you removed the battery?" I had, no fix. Then she said I needed to bring it to a Sprint service store, and within two hours they will know if it is repairable. If not, they will give me a new one ($55 replacement since I didn't buy the insurance, which I would have paid more than $55 by now). If the store didn't have it in stock, it would come within two days. I had mine for 9 months, the problem went from flickering to a totally messed-up screen in a two day period.

Posted on Nov 27, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The problem is probably the flex cable its the cable thats inside to allow it to slide my rumor did the same thing and they just replaced the phone bu tthe cable will get scratched and try to display th eimage one the screen sideways and vertically at the same time therefore getting scrambled images

Posted on Dec 27, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have the same problem with my rumor. I'm thoroughly convinced this defect occurs in all slide phones. People sometimes flip their phones open quickly (called "kick-flipping") instead of sliding them, therefore jostling the electronics underneath and creating unnecessary friction. My screen is scrambled, as all the reviews have been saying, and it has been like this for a couple months.

The condition of my phone, in combination with Sprint's barely-par service, has proven to be one of the most frustrating experiences of my life. I went to the Sprint store nearest me to see about possibly getting it replaced or repaired (with the understanding that I'll probably be accused of having dropped it or gone swimming with it), and was referred to a repair store. I know Verizon, for example, generally opts to replace their customers' phones. I've also several friends who have Verizon, whose service doesn't seem to die ever (like seriously, they could be at the core of the earth and they would have service). The defect is actually pretty tolerable if you got a chance to know your phone before it bugged out, but it is still very frustrating when you fail to set your alarm properly or can't read the time on the screen because of the scramble and miss a class that you stayed up for 6 hours writing a paper for and a chem lab. >.<

In conclusion, if my family doesn't switch to Verizon or Cingular (which they probably won't) I'm going to get a BlackBerry Curve.

Posted on Nov 07, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Yup Same problem. I got my LG Rumor for my birthday on the 21rst of March.

And just a few days ago my screen began to scramble when I open or close the keyboard.

shoulda waited for the instinct....


But Anyway I'm going to my sprint provider tomorrow and smashing my phone on the counter repeatedly until something is done.

wewt.

Posted on Oct 22, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

You need to walk in to a sprint repair center and have them change the ribbon from the sliding LCD screen. If u have the extended warranty there should be no cost. If you don't you have to pay get it repair it should not be more then $55.00 to get it repair. Or you can send it to LG and have them repair it for you but it takes 3 weeks to get your phone back.

Posted on Apr 01, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

My phone started doing the exact same thing two days ago. The screen is scrambled and sometimes if i open and close it over and over again i can see the screen but all of the images are discolored and it is extremely irritating and sprint is telling me they will replace it for $35 so urghh lol...glad to hear mine isnt the only one!

Posted on Oct 22, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It keeps turning wqhite when i slide my keyboard out!

Posted on Oct 22, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

When did you get the phone? Because if you got the phone in December of last year it most likely has a defeat in it. 2 of my friends got their phone in December of 2007 and had to send it back because of the scrambled images. All you have to do is call sprint care and they will send you to lg and you send it to them and get it fixed if thats your promblem. But if you might want to check at the sprint store to make sure it doesnt have a defeat no matter when you got it.

Posted on Oct 07, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Same happened to mine 3 days ago. i cant get a new one because i have so much on my phone that i cant loose!

Posted on Oct 27, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

How do add my name on the home screen?

Posted on Mar 24, 2011

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

I dont have this phone bt i heard that the LG Rumor Touch does not do that maybe hmmm...idk

Posted on Jun 29, 2010

×

Mine is doing the same thing.
i got it for christmas in 2007, and the images got scrambled, and they replaced it.
now, my images are scrambling again, 6 months later.
i'm going to sprint today to find out what to do.

Posted on Oct 29, 2008

My phone has been doing that aswell. We assume it's
some sort of wiring, that was worn down in the keyboard.

I called and they said they would give me a loaner for now,
but there isn't anything that I can do at the moment.

Posted on Oct 29, 2008

Weird. Mine just started doing that today. I have insurance through Sprint but if LG will fix the problem I'd rather save the money. But, I can't be without a phone. :(

Posted on Oct 29, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Picture scrambled / multiple pictures


CONVERGENCE PROBLEM. FIND A HONEST TV TECH. MAYBE A $300 REPAIR

Nov 11, 2013 | Sony KP-61S70 61" Rear Projection...

1 Answer

Sony plasma - screen scrambled


Do you have a cable box that's sending you a 720 or 1080 feed as standard feed into a home is 480 you must a digital box to get higher

Jun 21, 2013 | Televison & Video

1 Answer

Display screen intermittently goes to scrambled colors its a Lg Rumor


Hello first of all

Hey man how are you doing i used to work for sprint as a tech you need to take it to your nearest
sprint service center. Once your there tell the repair tech that you need a flex cable replaced.

A flex cable is a cable that runs from the main board to the lcd screen and the problem with the rumors flex cable is they were getting scratched when you slide the phone open and closed.

All that being said its free to you to have it replaced as it what sprint calls a known issue so even with no phone insurance it a free repair and takes about 15 minutes if there not busy. I posted a picture of the part below.

could you please rate me 4 thumbs up if it helps you thanksjamiesturm29_0.gif

May 17, 2011 | Cell Phones

1 Answer

LG 8300 phone the display screen is distorted / scrambled


Hello,

The problem with your phone is that the flex on your phone screen is malfunctioning, that is why the screen is distorted.

All you will need to do is to change the flex on your phone screen because it is now faulty.

Change the flex of your phone screen as advice and you will see that your phone screen will be back to normal.

Take care.


May 03, 2010 | LG VX8300 Cellular Phone

1 Answer

Scrambled image


This can be fixed as it is ccd imager problem and that part will be replaced.
Canon will repair A70 digital camera Free of Cost for ccd imager problem.
Click Canon CCD Imager Advisory for details.

Apr 10, 2009 | Canon PowerShot A70 Digital Camera

1 Answer

Scrambled screen


well it is a hardware problem, you might change your lcd, or the flex or the display ic

Apr 21, 2008 | Motorola Mobility RAZR V3c Cellular Phone

1 Answer

Motorola razr V3c screen


It seems loose-fitting of your LCD belt. There are two cases in your phone upper and lower. LCD belt is connecting both them, there is junction called connector benith the lower case and when it pressed images on screen appeared OK. After leave it it got blurred. Now if u have little skill to open the phone you can do it. Just unscrew it and fix it. It will be OK.

Jan 10, 2008 | Motorola Mobility RAZR V3c Cellular Phone

1 Answer

Weird problem not convergence


Mine is doing the exact same thing! have you found a fix yet?

Apr 23, 2007 | JVC AV-48WP74 48" Rear Projection...

Not finding what you are looking for?
LG RUMOR Cellular Phone Logo

6,262 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Cell Phones Experts

IT Solution
IT Solution

Level 3 Expert

805 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

kakima

Level 3 Expert

102366 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...