Question about Kenmore 44072 Front Load Washer
Three year old front load washer has moldy smell. It was fine for two yearsbut now I must keep the door open and run bleach through every two or three weeks. We have checked and cleaned all hoses and the tub and gasket help!!!!
What you all are forgetting and I can vogue for this and prove it because we ripped our washer down......and I have pics... the mold will collect behind the SS tub in the plastic drum housing... every repair man told me NO POSSIBLE WAY!!!! well I was so sick of being sick and my husband decided time to buy a new washer we did and a (top loader i will add). and when the top loader was delivered we ripped the front loader totally apart (any one that would like to see pics you can email it) but be forewarned they are GROSS!!! I have done all the maintenance they have recommended and nothing helped (bleach, cascade, OXY, vinegar, leaving door open (which i may remind anyone is a risk if you have toddlers ) oh yes and lets not forget the washer magic they push down your throat to buy every time a sears tech comes out) I have a family of 6....4 girls and 2 of them babies so I have a lot of laundry....I will be more then happy to share what we found was hiding in the washer's this is not something you can see until you rip it totally down. CJ
Posted on Sep 26, 2007
I had this same problem from the get-go with my Kenmore Elite HE3 machine. What finally worked for me (after having a technician out who basically told me the machine was a lemon) was running an empty load with bleach to kill the smell, then only using powder detergent and leaving the door ajar in between loads. I haven't had any odor since. Good luck!
Posted on May 19, 2007
This is a fairly common problem, where a bad odour comes from the washing machine, especially after a lot of low temp wash cycles. There is no component in the washer that can fail to cause a bad odour. In most cases,it will be from an external source, or the way the machine is used. Reasons can cause the problem : - liquid detergent - Do you use liquid detergent? There is no chlorine bleaching agents in liquid detergent and it has a tendency leave the machine smelling a bit after a while. The cure is to do a "Maintenance Wash" (a boil wash with no clothes or detergent in) at least once a month, or you can use dishwasher cleaner or bicarbonate of soda, both are very effective. -Backfilling from the house waste- Incorrectly installed of the stand-pipe outlet and/or U-bend, allowing dirty water from the drain to come back into the waher, via the outlet drain pipe. Check that no water coming slowly back to washer's tub when it's switched off. Good luck !!!
Posted on May 31, 2006
Followed a previously posted suggestion of taking off the front panel and draining the lint trap. The mold growth was at least 1/4 inch thick in there (3 year old machine) and I found a rusty quarter, penny and a nail. Running a cleaning cycle now to kick out the rest of the mold that was in a rubber hose leading to the lint trap that I couldn't reach. Hoping this is the solution. So far the lint trap was at least PART of the problem.
Now, why doesn't Kenmore mention this in their manual?? Seems like an annual (if not semi-annual) routine they should mention.
Posted on Oct 06, 2009
Unfortunatly, I have used the material from smellywasher.com and it has not worked. I have used at least half a bottle, via the instructions, and I still have the smell. I am not mecanically inclined but at the point of tearing the machine apart. Before I do that, are there any other solutions?
Posted on Jun 05, 2008
We've had our Fridgidaire front load washer for 6 years now, and until about 2 months ago, it smelled absolutely horrible. I tried the things I was told to do....hot water/bleach cycle, wiping the slime from the rubber seal, and leaving the door open....it didn't work.
I was told about Norwex laundry detergent - Norwex is a company which produces green cleaning products - the detergent is a quickly biodegradable, highly concentrated powder, and all I need is 1/4 - 1/2 a teaspoon per load. After about one week of using the Norwex detergent I noticed that the smell was completely gone and hasn't returned! Also, the gross slime that used to collect in the rubber seal is no longer a problem. I've been so wonderfully amazed!
I don't know why this detergent fixes the smell problem, but I've talked with others who have had the same great results with it - their smell issue was solved. Perhaps it's because it contains no animal fat products?
Another benefit of the Norwex detergent is how economical it is - it comes in a 2kg bag for about $25, and in a front load machine you will get approx. 800 loads from it using the above mentioned quantity/load! It's really an amazing product! You can buy it online - www.Norwex-Healthy-Cleaning.com is a great site to buy from. Good luck with the smell!
Posted on Apr 17, 2009
I sell a completely natural washing machine cleaner at www.smellywasher.com that is guaranteed to remove both front load and top load washing machine odor by simply adding a tablespoon of cleaner to a hot wash. The cleaner also removes mildew smell from towels and clothing by washing with a tablespoon of the powder.
There are 24 treatments in each order.
Posted on Apr 03, 2008
Ok I got one for you. there is a lint trap on the washer that will directly affect the Draining of Water. On your GE Frontload washer and I assume you have one.
On the bottom of the washer you will find 4 blots holding the Pannel in place. "unplug the washer first" once the pannel is off you will find on the right a white cap that looks kind of like a gas cap for your car. unscrew it and watch out water is coming out so have 4 bath towles on had or shop vac, and if you have the lower draw stand a buck will help.
You will not believe what you will find. Clean it out and it will be like new.
We had 4 child about a yr after we got the washer, and one of his socks got stuck in this location, and created all kinds of issue, and one was water not coming out of the tub and started to smell.
Posted on Jan 19, 2008
Here's another that may help:
Put bleach only, no laundry in it. Just let it cycle like you are doing a load of wash. You might also try vinegar, it's supposed to get rid of odors.
Timonty from http://www.washingmachineadvisor.com
Posted on Sep 02, 2008
How about a class action lawsuit? I'm not much for lawyers, but this seems to be an overwhelming problem that the manufacturers don't seem to want to address.
Posted on Apr 09, 2008
I had a similar problem with my front loading washer. I've switched to a natural cleaner called "soap nuts" in the liquid version. This product has very load suds and it's eliminated the smell in my machine. The clothes smell great and you don't even need to use fabric softener. I ordered from www.myorganicstyle.com and there is additional information on the website. Hope this helps!
Posted on Jul 03, 2009
Shaklee laundry products are made without animal fats -- your machine will not get moldy/stinky. My machine is a year old and no smell. My sister has had her front load Maytag for over 2 years and NO SMELL.
Posted on Dec 01, 2008
The smell is from using to much detergent you shouldn't use more than two tablespoons,it coats everything inside the washer and builds up from using to much of it,if you take it apart and look at the drain hose you'll see that the hose was once white and now it's black coated with stinky detergent,or pull out the drain hose out of the stand pipe and rub your finger in the pipe or on the drain hose part that was stuck inside the pipe,most are covered with detergent,it coats the spider gear and eats at it like acid,it's made of soft metal,use two tablespoons and you won't have any problems,another way to check is start your washer and fill it with no clothes or soap,let it agitate for like five minutes,if you see foam in the water from the extra soap you've been adding you know you've been using to much
Appliance Parts Pros" advises that most basket spider corrosion and subsequent breakage is a result of using too much detergent combined with hard water. The site recommends using no more than a quarter cup of high-efficiency detergent and using water with a softness level of no more than two grains. Following these recommendations should result in a basket spider life expectancy of 12 to 15 years.
i use my finger as a guide,stick your index finger along side of the soap cup and draw a line don't fill it over that and you won't have any stinks or worry about damaging the spider gear.hope this helps whoever reads it
Posted on Jan 06, 2018
I've found that if the discharge hose is too far above the washer then the pump can't move all the waste water out to the drain. Then after the pump shuts off, that waste water goes back into the washer and gets mixed with the fresh water cleaning the clothes.
Posted on Jan 04, 2015
I purchased my kenmore used off of craigslist last Oct.
it is 4 yrs old, been in storage a year as the elderly couple who owned it went into a nursing home and the daughter garaged it for a while
i researched what people said about mold, smells prior to purchase
i talked to a sears outlet sales rep who suggested the detergent solutions, leave the door open, wipe the gasket down
i thought i was prepared
i do 1-2 loads a week.
my machine has the front draining hose which the older models did not.
my machine is in the basement, and i can leave the door open within impeding traffic or accidentally breaking the door hinges. some of my friends have theirs in a pass thru from their garage, certainly less convenient.
after a few weeks, the sulfur smell began.
you have to remember that mold and bacteria are two different microbes. all microbes have varying requirements to grow which include: moisture, pH, food, air. take away one requirement and they cannot grow
Mold is what causes the problems in the doors. it can be fed by whatever dirty residue from your dirty clothes. wiping it down reduces the food source, but more importantly, the available water for it to grow on.
i started out just by leaving the door open, and not necessarily wiping it down. i sporadically drained the water from the front hose.
The sulfur smell is bacterial. it was growing in the residual water that remains at the end of the wash. these machines have a design flaw in that they do not drain completely.
i began playing with the front hose, draining it after every load. This did not resolve the sulfur smell.
i wondered if there was something in the water i was using since i recycle my RO and humidifier water into the wash, but fresh water did not stop the sulfur smell.
i experimented with the frequency of loads to see if that could reduce it. i found i had to push the water through every 24 hours to have no detectable odor. this confirmed that the bacteria needed time to reproduce for it to be noticeable. however, as stated, i only do normally 1-2 loads a week. i could do partials i suppose, but what a waste of time.
i next drained the hose in the back along with the small hose in the front after every load. this did the trick. no more sulfur smell. this reduces the water for the bacteria to grow in and reduced the bacterial load.
you may use the clean cycles, and cleaners and special detergents, but if you cannot permanently remove the bacteria, the sulfur smell will remain. this sulfur producing bacteria is living in my drain hoses. the clean cycle wont necessarily touch it. the cleaners and special detergents may already be used up by the time it gets to the lines, and be less effective. How much bacteria you are trying to destroy is another thing.
i noticed someone had all of these lines replaced after so many years. that removes the dirty hoses, but does not stop the new hoses from being reinoculated and for the problem to start all over again.
i am lucky that my fix is free and this easy. i know many will curse that if this is my solution, the extra two steps of draining and the front hose and then the back hose is more bother than it is worth. i am okay with this as i bought a front loader at half the price. i would be less than thrilled if i bought this for full price. i have even less respect for sears for not fixing the problem.
Posted on Apr 05, 2013
Had the same problem with smelly washer and clothes. Tried all the recommended fixes; none fixed the problem. Then I came across an article stating that it's the liquid detergents and fabric softeners that cause the problem. We switched to an all natural powder detergent called EchoClean and the laundry and washer smell fresh all the time.
Posted on Aug 30, 2012
Here's my PERMANENT non-toxic fix. You need to get good bacteria that don't stink to grow in the washer. Mine smelled worse than raw sewage for over a year. It would stink up to 20 feet away from the washer.
Pour 1/2 gallon of white vinegar in the unit to kill all the existing bacteria . Run a drain cycle. Let it sit for several hours. Run two more cycles with nothing in the unit but water.
Purchase some cleaning probotics (http://www.amazon.com/Probiotic-Household-Cleaning-Concentrate-Miessence/dp/B000W4SC1S/ref=sr_1_sc_2?ie=UTF8&qid=1331593177&sr=8-2-spell ) Put a tablespoon it in the tub, and in the detergent dispenser. Run one load and let it sit. Run it for two loads without anything in it.
I've done this weeks ago, and since that time have had no problems. Using just vinegar, it would start stinking badly two days after days.
Posted on Mar 12, 2012
The thing that has worked by far the best for me is leaving washer open when not in use and most importantly * Arm & Hammer with Oxy Clean*(and a liquid fab softner) That is the ONLY laundry soap that doesn't leave that smell. But took a couple of washes to get the other smell out of clothes in the first place. I am not affiliated in any way with them! But do not want them to discontinue it!!
Posted on Jul 26, 2009
We've had my Kenmore 417 frontloader for 8+ years and it has just started to smell. It's not horrible yet, but I'm going to try the many suggestions already listed. Also, we've been seeing more hardwater deposits than we used to.
I think it would be really helpful if posters included the make, model, and age of the washer, and more importantly, what kind of detergent is used. We've recently changed to Chlorox 2 HE compatible liquid detergent, away from Tide and Trader Joes brand. Maybe we should switch back .
Posted on Jun 28, 2009
Out power co. is giving away free Kenmore front loading washers.
Sears brought it out and it sat outside for a few hours until the plumber came to bring it in my double wide.
I went outside to look at it and opened the door and it stuck to high Heaven. I hadn't even used it yet.
I asked the guy who installed it why it stuck and he said it is just a new smell. No, this isn't new smell. Worse than rotten eggs.
A smell like I have never smelled before.
I got this on Thursday and today is only Monday. I left the door open and it still stinks. It really makes it hard for me with the door open as the handle sticks out farther than my Sears top loader did and I have to scrape either the handle or my outside door as my new walker is now too wide where it went out easy with my old washer that still worked.
They are giving these washers away so we will use less energy and less water. That is wonderful but they didn't tell me it would stink and I have COPD which is now really making it hard for me to breathe.
Does someone use these washers that look like new and are still in the box?
Posted on Sep 02, 2008
I have a GE and tried checking the "drain" mentioned earlier. I found a toddler sock. I definatly recommend checking this if you have an issue, and a GE washer
Posted on Mar 10, 2008
AMEN! To Solution #4, Posted by Guest on Dec.12. I have the same problems with my Bosch washer. The darn thing doesn't use enough water to wash the clothes properly and all my clothes stink!
I am buying a new top load washer. I am sorry I wasted $2600 on the pair I bought just 3 years ago. my old set was so much better.
Posted on Feb 09, 2008
Are we all out of our minds that we are trying to find solutions to an outrage that should be placed directly on the doorstep of maunufacturers where it belongs? Since when should we have to practically stand on our heads and jump through hoops to do laundry for crying out loud!
OK, I admit it. I am angry.
I am furious and it is over something as stupid as a washing machine! Yes, you heard me, a WASHING MACHINE!!!!
New government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! This is absolutely absurd! I have been told to change laundry detergent, run hot bleach water through my washer and, get this; my washing machine is 1 year old and my clothes smell filthy!!! The mold and mildew from these nasty machines have wreaked havoc through skin rashes and allergies in my children!
I paid $1,000.000 for this da*ned washing machine and THIS is what is being sold to the public under the disguise of efficiency!!?? I have been on the phone about this problem. I have, over the past 3 months, with a technician on the phone, been instructed to do the following:
#Make sure I use high efficiency detergent. THAT will fix my problem.
*Cleaned the lint trap (..that is stupidly behind a metal access plate that you have to use a screwdriver to remove screws to get to it EVERY TIME) and THAT will fix my problem.
*Cleaned the water hoses; THAT will fix my problem.
*Cleaned the gasket around the door. THAT will fix my problem
*Cleaned the tub with bleach water. THAT will fix my problem.
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!
NONE of this fixed my problem of filthy, wet, stinking, rancid clothing that has endangered my family's health! I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled horrific.
Finally, at the end of my rope, I returned to the appliance store from which I purchased this machine and they have told me that they cannot accept a return. They will not accept a return and I have to deal directly with GE. I HAVE dealt with GE up until the final straw when I they told me I needed a new pump, but so sorry, your warranty JUST expired 3 days ago!!!
Furthermore, my pump was fine. I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. I have now been told that this is a problem with ALL front loading washing machines and I should do the following:
*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine
*Finally, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!!
Furthermore, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.
Are you kidding me??
Now I have a $1000.00 piece of junk that the appliance companies are pawning off on unsuspecting consumers and hiding their horrible designs by blaming the government.
So, now this is what I want!
I want the legislature to force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. I want this to be retroactive BACK to at least the year 2005. Furthermore, I want compensated for the cost of buying a top loading washing machine in an effort to keep our families away from the mold and mildew and filthy mess this has caused! Finally, I want manufacturers to own up to the fact that they disregarded the health and safety of consumers in their efforts to profit as much as possible while touting efficiency.
Now I have heard that they have a new 'product' they can sell to us to inhibit the stench of mold and mildew. This is absolutely unacceptable!
This is outrageous and we need to speak out about this and make sure our voices are heard!
Posted on Dec 12, 2007
I know exactly what it is. There is water under the rubber door seal that does not drain with the wash load. Left standing, you can get all kinds of awful smells.
Posted on Aug 14, 2007
Throw your washer out the window (if you can), otherwise just save your money and keep it and let it stink up your house, because none of the solutions on this website work once the smell heightens to "rancid cauliflower/bird poop/rubber." Once you've hit that smell, it's done for. It's officially reached the point of no return.!!
Posted on Jul 13, 2007
Bad smells and spider corrosion in front load washing machines. When all other remedies for curing bad smells coming from front load washers have been tried and have not been found satisfactory I believe the source of the smell may well be corrosion of the aluminium spider with the products of this corrosion harbouring 'water' that turns foul as described below, or, should no corrosion have occurred the 'water' left in the recesses of the hubs of the spiders will, if left long enough, turn foul. Aluminium, and its alloys, are corroded when immersed in an aqueous solution with a pH value below about 4.0 (acidic) [nitric acid is a well known exception] or above about 8.0 (alkaline), most laundry aids, detergent including HE detergent, borax, bleach (sodium hypochlorite), sodium carbonate (washing soda), sodium percarbobante (found in Affresh and OxiClean), sodium hydroxide, Affresh and OxiClean can have pH values above 8.0 should the required concentrations be reached. At the normal operating levels found in washing machines these values are not exceeded. However when the machine is shut down any water remaining will contain, inter alia, soil from the laundry, products of the interactions between the soil and the laundry aids used, unused laundry aids, and the chemicals found in the tap water. As the water from this mixture evaporates the concentration of the 'impurities' rises until such time as a 'smelly sludge' develops and/or a pH level above about 8.0 is reached and corrosion occurs. Prime areas for these deposits to occur are, in my opinion, the recesses found at, or very near, the hub of some of the aluminium alloys spiders found in front load washing machines. The final spin, no matter how fast, will not, in my opinion, remove all the 'water' from theses recesses. To view a corroded spider (not to the point of catastrophic failure) and one with a build of 'smelly crud' please visit: - http://www.ripoffreport.com/appliances/electrolux-home-prod/electrolux-home-products-n-am-4cd6d.htm These spiders were removed from Frigidaire built 'Kenmore' machines. To see fractured spiders from Frigidaire built machines, Whirlpool 'Duets' and other manufacturers' please visit: - http://fixitnow.com/wp/2009/10/28/front-loading-washer-corrosion-contagion-a-menagerie-of-metallic-misery/ Or, for a Whirlpool spider http://www.mysears.com/aboutme/jpm0940 Not all manufacturers use spiders with recesses, Speed Queen do not (Speed Queen call them trunnions) and photographs at: - http://www.automaticwasher.org/cgi-bin/TD/TD-VIEWTHREAD.cgi?30834 show Miele spiderss without recesses. There may be others.
Bad smells and spider corrosion in front load washing machines.
When all other remedies for curing bad smells coming from front load washers have been tried and have not been found satisfactory I believe the source of the smell may well be corrosion of the aluminium spider with the products of this corrosion harbouring 'water' that turns foul as described below, or, should no corrosion have occurred the 'water' left in the recesses of the hubs of the spiders will, if left long enough, turn foul.
Aluminium, and its alloys, are corroded when immersed in an aqueous solution with a pH value below about 4.0 (acidic) [nitric acid is a well known exception] or above about 8.0 (alkaline), most laundry aids, detergent including HE detergent, borax, bleach (sodium hypochlorite), sodium carbonate (washing soda), sodium percarbobante (found in Affresh and OxiClean), sodium hydroxide, Affresh and OxiClean can have pH values above 8.0 should the required concentrations be reached. At the normal operating levels found in washing machines these values are not exceeded. However when the machine is shut down any water remaining will contain, inter alia, soil from the laundry, products of the interactions between the soil and the laundry aids used, unused laundry aids, and the chemicals found in the tap water. As the water from this mixture evaporates the concentration of the 'impurities' rises until such time as a 'smelly sludge' develops and/or a pH level above about 8.0 is reached and corrosion occurs.
Prime areas for these deposits to occur are, in my opinion, the recesses found at, or very near, the hub of some of the aluminium alloys spiders found in front load washing machines. The final spin, no matter how fast, will not, in my opinion, remove all the 'water' from theses recesses.
To view a corroded spider (not to the point of catastrophic failure) and one with a build of 'smelly crud' please visit: -
These spiders were removed from Frigidaire built 'Kenmore' machines.
To see fractured spiders from Frigidaire built machines, Whirlpool 'Duets' and other manufacturers' please visit: -
Or, for a Whirlpool spider
Not all manufacturers use spiders with recesses, Speed Queen do not (Speed Queen call them trunnions) and photographs at: -
show Miele spiderss without recesses. There may be others.
Posted on Dec 03, 2010
I've just been doing some research in how to get rid of the smell when the washer stinks. I found a site called smellywasher.com which claimed to have a solution. They sell something called "purewasher" which is meant to get rid of the smell. I have to say i ahve never used this product so I can't personally vouch for it. However it appears to have good reviews ...the site says it has "featured on nationally
syndicated radio shows and newspaper columns such as Glenn
Haege's "America's Master Handyman"."
It could be worth checking out? I may give it a go and tell you what i think after i've used it.
Steve from http://www.washing-machine-wizard.com
Posted on Nov 21, 2007
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Posted on Jan 02, 2017
SOURCE: Moldy smell
Turn it off, unplug it. Remove filter and check if filter and/or filter and pump housing are clogged with something "smelly". When you're at it check the drain pipe for too.
Posted on May 08, 2008
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