Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Whirlpool 20.8 Top won't cool neither refrigerator nor freezer

Our Whirlpool Refrigerator ET21GKXHW Refrigerator won't cool anything. It just blows the air around. The compressor tries to start, but then shuts down. I had a repairman come to look at it and he put an ampmeter on one of the wires in the back. Everytime the compressor tries to start, it pulls upwards of 17-20 amps and then shuts down.

The repairman said that it is the compressor that has gone bad. Does this sound right? The system has been completely error free for 7 years and just stopped now.

Thanks,

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  • tapperal Oct 07, 2008

    Okay... I'm impressed! I called Whirlpool just a few moments ago. Please note that my refrigerator is more than 7 years old. They extended my warranty and are paying for a new compressor!!!!!! I have to pay for the labor, but they are paying for the compressor. Now that's amazing. I will buy Whirlpool again. This is beyond customer service!

  • Anonymous Dec 30, 2008

    We also have a Whirlpool side-by-side refrigerator which suddenly stopped working. Repairman stated the exact same thing -- compressor went and will not start again. Our product is only 7 years old as well.

    Defintely not happy with Whirlpool!!!

  • Anonymous May 13, 2009

    What the hell is going on I have the same problem my refigator isn't even 5 years old, and it just stoped cooling.

    Dan McClure
    5237 Mcdowell

    Muskegon Mi

    49441

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That's about right, if the compressor is drawing more than 4 amperes, then it is no good.

A reminder also to check the condenser for dirt and debris that could have accumulated at the front, this is a major contributor to compressor failure. check also the fan near the compressor. it should be running at the same time the compressor runs.

that's nice to hear from whirlpool....

good luck tapperal,

tnx 4 using fixya,

drcool

Posted on Oct 07, 2008

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