My husband was trying to clear a paper jam, and when he opened the rear panel, a white plastic piece popped out. It is about 1.5" long and 3/4" wide with a 1/2" slot in the middle. On the narrow end, it is slighty curved, and on the other end, it widens and has two prongs seperated by ~1" and facing in the same direction as the curve.
I have figured out that it helps in feeding the paper somehow (perhaps it goes by the rollers and sits on that little spring). The printer still prints, but does so very loudly due to problems feeding paper. It is also difficult to remove the paper tray, as the middle rollers are not moving out of the way.
I've tried to put it in a logical place, but it is not staying anywhere. Any ideas of how I can get this fixed? Thanks.
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Re: plastic piece came out, where does it go?
Very good you explanation is correct the tab is part of the paper feed section you will have to figure out how to slide the plastc under the spring some how. normally the machine is taken apart. the reason for the part coming out was from the paer jam. if you need more help let me know i will try and help brother tech
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Follow these steps to clear the jam from the product.
Step one: Remove any loose paper
Remove any loose sheets of paper from the input tray and the output tray.
Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the
Remove any loose paperDo not pull jammed paperStep two: Clear the jam from the rear of the All-in-One
Follow these steps to clear the paper jam from the rear of the product.
Never pull jammed paper from the front of the product. Pulling paper
from inside the front cover can cause mechanical damage to the product.
Always access and clear
paper jams through the rear access door.
With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
Press in the tab on the rear access door to release the door.
Pull the door away from the product to remove it.
Figure 1: Remove the rear access door
To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
sure to remove any bits of torn paper from the rollers inside the
product. If any torn pieces of paper remain inside the product, more
jams are likely to occur.
Figure 2: Check the product for bits of torn paper
you have the rear access door removed, check the rollers with your
fingers. Rollers should roll freely and feel springy. If rollers are
missing or do not turn freely, buy a replacement rear access door.
Click here to order a replacement part from HP
Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One CAUTION:
remove bits of torn or jammed paper from the front of the product. If
you pull too hard on jammed paper, you might damage the print mechanism.
Make sure that you disconnect the power cord from the rear of the product.
Open the cartridge access door.
Figure 3: Open the cartridge door
Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
the paper tears when you remove it from the rollers, check the rollers
for torn pieces of paper that might remain inside the product. If pieces
of paper remain in the product, more paper jams might occur.
Close the cartridge access door.
Reconnect the power cord to the rear of the product.
Press the Power button (
) to turn on the product.
where the paper comes out there is a rubber roller that roller must be cleaned to get to that roller open the back cover then you will see the fuser cover that cover just drops down then you will see a white plastic remove that plastic by removing two screws at each side of the white plastic you do not have to open the rear part completely that white plastic sould come out if you wiggle it a bit you will have to take it out one side at a time then when that white plastic is removed you will see the rubber roller just clean that roller with benzine or alcohol. The machine gives you paperjams because that roller gets sticky over time.
well with my experience with my opinion crappy lexmark printers there is a senser on the fuser behind the cover it could be jammed down saying there is paper in the fuser when there isnt try lifting it and then flicking it down a few times to work it loose so it springs back all the time and then re-assemble the printer and try it now. hope that works for you had the same problem at work with another model and that is what was wrong with it. good luck
Open the rear clean out cover and check for a jam. Or the rear clean out cover could just be off like mine was. I was get out of paper message. So I found a the HP help manual that there was a rear clean out. I reached around back and found that i twas off, I popped it back on and it works just fine now.
Try opening the rear of the printer. There should be a pull out plastic piece you can remove to clear paper jams. When you can get to the paper, don't pull too fast or you might tear the paper and leave some inside that will be even harder to remove.
This is the pickup guide.... It is replaceable but you should take it to an authorized HP repair center. Look for a commercial printer repair company in your area.. not a local computer kid.. this is a part that must be ordered by a guy with certifications.. otherwise.. you void the warranty.
If this printer is under warranty.. give HP a call and ask them if they can send a replacement.. I will warn you though.. they'll want to troubleshoot and give you a hard time to avoid sending a replacement... if you have patience and stamina with people... you can try and i wish you the best.
If it's too much.. it might jsut be easier to buy new and donate the poor printer.
Use the following instructions to clear a paper jam from the HP All-in-One.
Press in the tab on the rear clean-out door to remove the door.
Clearing a paper jam from the top or front of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door.
Figure 1: Pressing the tab and opening the rear clean-out door
Gently pull the paper out of the rollers.
If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the HP All-in-One. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are might occur.
Replace the rear clean-out door and gently push it forward until it snaps into place.
On the HP All-in-One control panel, press OK to continue the current job.
If the paper is still jammed, see the onscreen Troubleshooting Help that came with the HP Image Zone software.
If the jam occurs again, check to make sure the paper type in the printer matches the paper type set in the printer driver properties
I have the Canon Pixma iP4000R printer. I had an error code of 6A00 and my power light was blinking/flashing green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange (12 oranges).
I tried the “waste ink counter reset reset” procedure: Power on while holding the stop/reset button and pushing the service button twice, then pushing the stop/rest button 4 times to clear the error, but that didn’t work.
My ink cartridge carrier wasn't moving-staying in the center. I thought I had a paper jam.
I looked at a few blogs about my error on other Canon Pixma models and they kept talking about “sponges”.
The following is what I discovered that cleared my error and now my printer is back to printing!
The “sponges” are 2 hard pieces of absorbing plastic or something of the like. I was looking for a softer material like the long thin gray foam strip material in my printer. The 2 "sponges" on my Pixma iP4000R were next to each other-one was rectangular and one was square-like. Originally they were white but the ink made them black/navy.
The "sponges" are located on the right under where the ink cartridge carrier "rests".
I didn't see the sponges at first, as there was a white backwards “L” shaped plastic piece that had a spring attached to it(purge unit).The “L” shapedpiece was moved forward out of its place. I used my pen tip and pushed that piece back and found that the rectangular "sponge" had popped out of its place.
I used a pen tip popped both “sponges” out and rinsed them with water and voila they were once again white. I think the rectangular one had so much ink on it it popped itself out of place.
I too kept getting the front cover paper jam despite followings Oki's paper jam removal instructions and blowing out the printer with compressed air.
In my case, the paper drawer was the problem. When you pull out the drawer there is a spring loaded piece of white plastic at the very front of the drawer. In the center of that is a gray rubber strip. That strip had come loose in the center and bowed out, preventing paper from exiting the paper drawer. I manually removed the strip, clipped off a little piece from one end so that it fit back in the recessed cavity on the white plastic piece and glued it back down.
This should be applicable to all Oki c5xxx color LED printers.