Question about Brother MFC-465CN InkJet Printer

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Plastic piece came out, where does it go?

My husband was trying to clear a paper jam, and when he opened the rear panel, a white plastic piece popped out. It is about 1.5" long and 3/4" wide with a 1/2" slot in the middle. On the narrow end, it is slighty curved, and on the other end, it widens and has two prongs seperated by ~1" and facing in the same direction as the curve.

I have figured out that it helps in feeding the paper somehow (perhaps it goes by the rollers and sits on that little spring). The printer still prints, but does so very loudly due to problems feeding paper. It is also difficult to remove the paper tray, as the middle rollers are not moving out of the way.

I've tried to put it in a logical place, but it is not staying anywhere. Any ideas of how I can get this fixed? Thanks.

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Very good you explanation is correct the tab is part of the paper feed section you will have to figure out how to slide the plastc under the spring some how. normally the machine is taken apart. the reason for the part coming out was from the paer jam. if you need more help let me know i will try and help brother tech

Posted on Jan 19, 2009

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Carriage jam message...........comes on no matter what.........reset several times


Solution one: Turn the All-in-One off and on again Turning the product off and then on again might resolve the issue. Step one: Turn the All-in-One off and on again
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Wait 60 seconds.
  3. Press the Power button (c01602202.gif ) to turn on the product
Step two: Print a self-test report
  1. Load plain white paper into the input tray.
  2. Press the Setup button (c01461502.gif ). The Setup menu opens.
  3. Press the arrow button to select Tools , and then press OK .
  4. Press the arrow button to select Self-Test Report , and then press OK . The self-test report prints.
  • If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the self-test report does not print , continue with the next solution.
Solution two: Clear any jammed paper Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the rear of the All-in-One Use the following steps to check for and remove jammed paper from the rear of the HP product.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the USB cable from the rear of the product.
  3. Disconnect the power cord from the rear of the product.
  4. Squeeze the tab on the rear access door to release it, and then pull the door outward to remove it from the product Figure 1: Open the rear access door
  5. Gently remove any jammed paper from the rollers inside the product. CAUTION: If the paper tears while removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.
  6. Reattach the rear access door. Gently push the door forward until it snaps into place.

Jun 21, 2011 | HP Photosmart C5280 Printer

2 Answers

Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.


Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.

Mar 13, 2011 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Lexmark Optra S 1625 202-paper jam open rear door


well with my experience with my opinion crappy lexmark printers there is a senser on the fuser behind the cover it could be jammed down saying there is paper in the fuser when there isnt try lifting it and then flicking it down a few times to work it loose so it springs back all the time and then re-assemble the printer and try it now. hope that works for you had the same problem at work with another model and that is what was wrong with it. good luck

Sep 01, 2009 | Lexmark Optra S 1625 Laser Printer

1 Answer

HP 7580 Paper Jam made piece pop up in the way of carriage


Hi,

Please go through the web link given below and follow the instructions to clear the paper jam without damaging your printer.

bc://bt/QUEvVGVybWluYXRvciBTYWx2YXRpb24gMjAwOSBDQU0gWFZJRC1GRUFSLzg4OTg5NDI5OC8zMzQ2MmI4YTEyZDQ4MzIxNDVmOWVkNGQwNTFiZjBjM2ZkNmFiMzZhL1pa

May 28, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

3 Answers

Hp6210 says "Paper Jam. Clear Jam and then Press OK". There is no paper stuck in it, nothing visible at all.


Open the rear clean out cover and check for a jam. Or the rear clean out cover could just be off like mine was. I was get out of paper message. So I found a the HP help manual that there was a rear clean out. I reached around back and found that i twas off, I popped it back on and it works just fine now.

May 27, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Paper jam


Try opening the rear of the printer. There should be a pull out plastic piece you can remove to clear paper jams. When you can get to the paper, don't pull too fast or you might tear the paper and leave some inside that will be even harder to remove.

Dec 10, 2008 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Paper Jam and Won't feed paper


This is the pickup guide....
It is replaceable but you should take it to an authorized HP repair center.
Look for a commercial printer repair company in your area.. not a local computer kid.. this is a part that must be ordered by a guy with certifications.. otherwise.. you void the warranty.

If this printer is under warranty.. give HP a call and ask them if they can send a replacement.. I will warn you though.. they'll want to troubleshoot and give you a hard time to avoid sending a replacement... if you have patience and stamina with people... you can try and i wish you the best.

If it's too much.. it might jsut be easier to buy new and donate the poor printer.

Best wishes. www.techvisitor.com

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1 Answer

Clearing paper jam


Solution Use the following instructions to clear a paper jam from the HP All-in-One.
  1. Press in the tab on the rear clean-out door to remove the door. CAUTION: Clearing a paper jam from the top or front of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door. Figure 1: Pressing the tab and opening the rear clean-out door c00444711.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the HP All-in-One. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are might occur.
  3. Replace the rear clean-out door and gently push it forward until it snaps into place.
  4. On the HP All-in-One control panel, press OK to continue the current job. NOTE: If the paper is still jammed, see the onscreen Troubleshooting Help that came with the HP Image Zone software.
  5. If the jam occurs again, check to make sure the paper type in the printer matches the paper type set in the printer driver properties

May 09, 2008 | HP Photosmart 2575 All-In-One InkJet...

3 Answers

Had paper jam. removed paper, now getting 11 flashes, but cannot clear error as per manual instructions. getting service error 6A00.


I have the Canon Pixma iP4000R printer. I had an error code of 6A00 and my power light was blinking/flashing green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange (12 oranges).

I tried the “waste ink counter reset reset” procedure: Power on while holding the stop/reset button and pushing the service button twice, then pushing the stop/rest button 4 times to clear the error, but that didn’t work.

My ink cartridge carrier wasn't moving-staying in the center. I thought I had a paper jam.

I looked at a few blogs about my error on other Canon Pixma models and they kept talking about “sponges”.

The following is what I discovered that cleared my error and now my printer is back to printing!

The “sponges” are 2 hard pieces of absorbing plastic or something of the like. I was looking for a softer material like the long thin gray foam strip material in my printer. The 2 "sponges" on my Pixma iP4000R were next to each other-one was rectangular and one was square-like. Originally they were white but the ink made them black/navy.

The "sponges" are located on the right under where the ink cartridge carrier "rests".

I didn't see the sponges at first, as there was a white backwards “L” shaped plastic piece that had a spring attached to it(purge unit). The “L” shaped piece was moved forward out of its place. I used my pen tip and pushed that piece back and found that the rectangular "sponge" had popped out of its place.

I used a pen tip popped both “sponges” out and rinsed them with water and voila they were once again white. I think the rectangular one had so much ink on it it popped itself out of place.

My error is gone and I can print again!

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6 Answers

OKI C5100 printer repeated jams. Usually flashing the code of "380: paper jam" as the message.


I too kept getting the front cover paper jam despite followings Oki's paper jam removal instructions and blowing out the printer with compressed air.
In my case, the paper drawer was the problem.  When you pull out the drawer there is a spring loaded piece of white plastic at the very front of the drawer.  In the center of that is a gray rubber strip.  That strip had come loose in the center and bowed out, preventing paper from exiting the paper drawer.  I manually removed the strip, clipped off a little piece from one end so that it fit back in the recessed cavity on the white plastic piece and glued it back down.
This should be applicable to all Oki c5xxx color LED printers.

Dec 03, 2006 | OKI C5100n Laser Printer

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