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LinkedIn tanks at log in w/ Windows Vista, fine with prior operating systems

I am baffled. I have used LinkedIn without issue with Windows Vista for well over a year. All of a sudden it started tanking on log in (says there is no connection to the internet). I downloaded Chrome and it workd for 3 days and then did the same thing. Firefox didn't work. I then tried this on another home laptop with Vista and had the same challenge (didn't work on IE, worked for about 3 days with Chrome then stopped working, never worked with Firefox). I've been talking with LinkedIn for 3 weeks and they have no solution and claim no one else is having the problem. I find this shocking as I can't log in with my account to ANY Vista machine successfully. I can log in to any non-Vista machine with the same account and it works just fine.

Please tell me you have seen this problem and know exactly how to fix it.

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  • 13 more comments 
  • rosie70 Oct 18, 2008

    Hi,

    I've had the same problem for months, and I contacted Linked in. They sent me a reply asking for further details i.e operating system etc....I replied, but they never got back to me. all I can say is they are not being honest when they claim no one else has reported this problem. I still cant log in when prompted. I get the same message you seem to be getting. I can't believe they haven't attempted to find a solution to this.


  • michael714 Oct 31, 2008

    Hey Folks,
    I have the same problem. Can't log in to LinkedIn via my Vista laptop. Works fine on my Linux desktop. I've tried IE, Firefox and Chrome and cannot log in to linked in on any. Tonight, I am downloading Opera to try that.


  • todd_bryant Nov 19, 2008

    I have the same problem. My Vista desktop can no longer signin to linkedin. I get a connection error for the https connection.



    More interesting, I just got a brand new Sony VAIO laptop with Vista. Same exact problem, so it's not some crufty OS corruption, or trojan horse/virus.



    It's possible that Vista is picky about the certicate, but *many* LinkedIn users would have that problem then.



    I'm wondering if it might possibly be a router problem. A particular https transaction with Vista giving a packet that's interacting badly with the router. I've had other problems iwth Vista interacting poorly with my router (fixed after firmware updates).

  • rstoppiello Nov 25, 2008

    Same issue. Can login fine with machines running XP on this domain, so I dont want to mess with my MTU size.

  • poopcircle Nov 26, 2008

    I use three laptops -- 2 with XP and one with Vista.
    The only one that won't open linkedin is my newest laptop with XP!
    Switching from Firefox to I.E. does nothing. My computer can't find the server at all and it times out.
    What is going on?
    This is so frustrating.


  • rb76 Dec 02, 2008

    I have the same problem. Running 2 computers behind the same router, 1 with XP and 1 with Vista. XP works fine but Vista tanks. Same response from LinkedIn - delete cookies... Nothing works so far.



  • darlener Feb 04, 2009

    I am having the same issue. I get a HTTP 500 error. I was able to get in once in the last 3 days (only the first day). I don't know how to fix it, I tried everything changing to firefox didn't help. Please let me know if you find a way around this issue.

  • Anonymous Feb 09, 2009

    I have had the same issue it worked great for over a year then back in NOvember 08' it just quit qorking. I can access it with no problem on my XP laptop on the same network, just not on my Vista



























  • Anonymous Feb 14, 2009

    completely aggravating - will be putting a disclaimer on my linked in page (when I can get to a non-vista machine) that asks people to contact me via another format. Too sad, I really like the services through LinkedIn. And of course, LinkedIn knows this is a problem - what schmucks - why not just admit it and say you are or are not trying to fix it...lying is bad customer service.

  • Anonymous Mar 05, 2009

    I have the same and other "log in" problems. e.g. I could log in, but when I 'saved' changes to my profile, it would show a "redirecting" web page and start a new browser window with the log in page. I would log in and the changes I had made did not take. . . . . .

    Tried clearing cache, cookies, history etc etc etc and now I can't even log in the first time. . . . . .

    I emailed Customer support yesterday but no response . . . .

  • Anonymous Mar 23, 2009

    I have the same problem on an XP desktop and it also happens on my Mac OSX Laptop. This has been heppening for over 6 months and I have been unable to get into my Linked In Account.

    This is what Linked In support suggested.... Are the for real???/

    Thank you for contacting LinkedIn Customer Support. It appears that the looping issue may be isolated to the date and time setting on your computer.

    If you are using Windows XP, please follow these instructions to ensure correct system time & date settings.

    1. Double-click the clock displayed in the lower right-hand corner of your screen
    2. In the Date & Time Properties window that appears, click the Time Zone tab
    3. Select your time zone from the drop-down menu
    4. If unchecked, click to place a check in the "Automatically adjust clock for daylight saving changes" checkbox
    5. Click the Date/Time tab and manually adjust the system time to the correct day and time. To finish, click OK
    6. Sign into
    LinkedIn using your email address and password.

    If you are using Windows Vista, please follow the steps below:

    1. Click on the Start menu and select Control Panel
    2. Go to “Clock, Language, and Region”
    3. Click “Date and Time.”
    4. Click the “Date and Time” tab and then “Change Date and Time.” Enter your password if prompted to do so.
    5. Manually correct the date and time using the controls in the dialogue box, and then click “OK” when finished.
    6. Select “Change Time Zone” to set the time zone on your computer.
    7. Choose the correct time zone for your region from the drop-down list.
    8. Select the “Automatically adjust clock for Daylight Savings Time” box to have your computer’s time automatically
    adjusted for DST.
    9. Click “OK” to save the time zone settings, and click “OK” again to finish.

    If
    you have selected the correct time zone and it is set to automatically
    adjust for daylight savings; then manually adjust the time to the
    correct hour. This should resolve the issue.

    If you have further questions, please feel free to contact us.


  • AliasJ Apr 02, 2009

    It seems that I can get logged in, but then I need to re-enter the password to accept an invitation. At that point, I get the "redirecting" page, followed by the same login screen again... and again... and again...

  • Anonymous Apr 13, 2009

    I have the same problem .... driving me crazy.

  • Anonymous Apr 30, 2009

    It is driving me crazy. On my old machine with windows XP I can't log in...it just times out. Switch to firefox, doesn't help. I can use a different laptop with Vista and get in no problem. No idea why.

  • Justin Goldberg May 11, 2010

    Try clearing your cookies, cache, and everything from the browsers history, or you don't want to clear the entire history, then just clear the cookies and cache.


    If that doesn't work, then perhaps you might want to try the opera web browser.  It's freeware now.  Alternatively, Firefox is another choice to try.



    Let me know if this doesn't work.

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I found a solution for *my* problem, by shrinking the MTU in my router.

I have two Vista PCs at home that can't access LinkedIn's sign-in page.

I was suspicious that several browsers seemed to be having a problem, which made me think it was either a virus middleman in the network code, or a router problem. I eliminated the virus possibility by replicating the problem on another PC.

By changing the MTU on my home router from Auto to 1452, I got the signup page to appear.

It appears that Windows Vista's new TCP stack does some advanced segment and window sizing and that didn't work with my Linksys RV042 router's Auto MTU setting. I'm not 100% sure what it is about LinkedIn that caused a packet of just the wrong size, but this is the second time I had to tweak this router to work with Vista. First I needed a firmware upgrade to get some traffic flows to work at all, and now this MTU change.

I do know I've had to change MTU settings in the past to work with encapsulation protocols like PPPoE, but I haven't had to change the MTU setting for quite some time...

Maybe this clue will help someone else...

Posted on Nov 19, 2008

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And Start > Run > type in "ipconfig /flushdns"; hit return (leave out the quotes)

might help. might not. can't harm.

Posted on Nov 10, 2008

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SOURCE: LinkedIn tanks at log in w/ Windows Vista, fine with prior operating systems

Hello,
It sounds like you have connection issues.
For starter please consider disabling your firewall (under control panel) then try connecting.
If this doesn't work please try reseting internet explorer settings (under explorer-tools).
Check with tech support of linkedln to see if they require special internet explorer security settings and have them walk you through your settings to make sure nothing has changed.
Last but not least I'd try to go to system restore and restore to a point where you are sure evrything had worked like couple of weeks ago or even one month ago if possible.
(start-programs-accessories-system tools-system restore).
The system restore tool doesn't erase or change any data although if installed any program since that point you are going to have to reinstall it since system restore will restore all registry information to that specific point and disregard everything you did afterwards, therefor I'm going to have to tell you to use at your own risk.
Good luck.
Thank you for using agadycom.

Posted on Nov 28, 2008

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Posted on Jan 02, 2017

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Hello,
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For starter please consider disabling your firewall (under control panel) then try connecting.
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