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LEXMARK PRINTER/SCANNER ISSUES

I HAVE BEEN WORKING ON THIS ISSUE FOR TWO WEEKS--I TOOK IT BACK TO WHERE I PURCHASED IT TO SEE IF THERE WAS A PROBLEM--THEY WERE ABLE TO PRINT IN BLACK SO THE GUY TOLD ME TO BUY A COLORED CARTRIGDE AND IT SHOULD WORK--I HAVE INSTALLED/UNINSTALLED SEVERAL TIMES AS WELL--THE PRINTER WHEN PLUGGED IN FLASHES A C-E 1 WHERE YOU WOULD PUT THE NUMBER OF COPIES--I ALSO HAD AN ERROR THAT THER WAS NO COMMUNICATION BETWEEN THE COMPUTER AND PRINTER--I HAVE A USB PORT--WHAT NEXT? PRINTER # x2690

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  • jason May 11, 2010

    did you install the drivers? try reinstalling them

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Help me get this printer on my hp pc

Posted on Oct 21, 2008

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Also try unplugging the USB cable , wait a little while then plug it back in and see if the computer detects it

Posted on Oct 07, 2008

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Posted on Jan 02, 2017

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2 Answers

INVALID SCANNER CODE error


You need to download the firmware from support.lexmark.com then send it to the printer either via the network connection or usb. If you are connected by ethernet you can put the devices IP address into internet explorer and send it via the printers built in webpage, you will find an update firmware option there in the configuration menu. To use usb you would need to get the usb flash utility first
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Jan 21, 2013 | Lexmarkr X646E Multifunction Printer -...

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We have a Lexmark 7170 printer. We have had no issues with it up until last week when it stopped printing. When you try to print it says printing but nothing happens or else it will say Communication...


Hi there, I have a solution for you. Unplug the printer/scanner for 30min. then plug it back in again.
This will reset all functions. The usb cable was good to start with, you didn't have to replace it..
When you run a print over another print it will jam up memory in printer. Clear all print jobs and you will be good to go.

Jun 08, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

2 Answers

I get a error initializing scanner?


Background of issue- When 4345/M4345 boots up, amber light comes on under start button and the message "Initializing Scanner" is displayed. The unit will print but will not preform any scan functions.

Steps taken to try to resolve issue:
1. Updated firmware
2. Restored factory defaults
3. Took off cover in back of printer covering scanner controller board and reseated all cables
4. Took apart scan unit and cleaned (2)mirrors in scan head
5. Took off back cover of unit, reseated cables coming from scanner controller board
6. Ran Scanner Test, in menu (which everything functions properly)

Usually I would say scanner or controller board has failed but I had 3 M4345 come down with this issue in one week. The only resolve i've found for this issue is repetitively turning on and off the unit until it comes up without "scanner initializing" message. Once it comes up it functions 100% until the unit is turned off and issue will come back.

I'm at a loss here with so many units having same issue, open to any advice. I once took the formatter out of bad unit and put it in good one and it caused the issue in the good one but i'm double verifying this tonight. Thanks for any help.

Nov 17, 2010 | HP LaserJet 4345mfp Printer

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Hi, I downloaded the software for Lexmark X6170, but the scanner does not work. a) is a download available, b) what are the steps to download the windows scanner thanks


If you're using Windows 7 (and perhaps XP), you have to use Microsoft Fax and Scan program. It works just fine with the X6170 ... it just took me all afternoon to figure that out. It has to do with 32 vs 64 bit issue.

If this helps you, please come back and vote Yes so that I know I helped someone. Thanks!!

Sep 03, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

I can't get my Lexmark X7350 all-in-one printer to work on my windows 7 computer from dell. I get a message telling me to "Enable Bidirectional communication".


Its a driver issue, you need to contact lexmark and ask them if they have a driver that will work with windows 7 (theres alot of issues with scanner and printer drivers with 7) good luck

Nov 27, 2009 | Lexmark X7350 All-In-One Printer

1 Answer

Lexmark 266 Printer/Scanner


If you provide us with your model number of your printer, we can provide assistance with setting it up for free :-)
Steven

Sep 17, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Lexmark X4270 All-in-one


http://search.lexmark.com/printer/US/en/21C2000
download and install my friend
hope your pro solve
but pls reply as fixya

Apr 04, 2008 | Computers & Internet

1 Answer

Lexmark Printer


If the scanner is clicking than it is a scanner issue. Make sure there is not a lock button on the machine. They sometimes have these for when the printer is being moved. As for the faxing software it would seem that that part didn't not get installed so if you can update it.

Apr 01, 2008 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Color cartridge error


Clean the needle-like contacts where the cartridge-contacts lean on when inserted in the printer.
And push them a few times with clean finger, maybe one of them does not push back on cartridge if the printer is not new.
If all "needles" are at the same level and clean, it should work, especially with genuine Lex cartridge.

If not, then the fact that this issue occured when using a compatible cartridge is pure coincidence and your printer has an age problem, maybe it can be solved by Lexmark specialist but the cost of repair will be higher then buying a new printer.

Jan 26, 2008 | Lexmark X4270 All-In-One InkJet Printer

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