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On my Brother MFC410CN Printer Message reads Unable to clean I have followed TroubleShooting instrctions and it still appears

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  • mvcondon Oct 07, 2008

    I have tried using Menu/Set,Black Start, Menu/set,Black Startin that order with no result. I do have a Fax model but cannot understand the instruction which says push "Menu/Set, Black Start and use 0 keys as conventional.... " and have not been able to bring up "Maintenance 10". Have tried various combination without any change in the LCD Screen from "Unable to Clean"

  • mvcondon Oct 07, 2008

    Have finally identified on LCD that there is a Machine Error 46 What does this indicate and what should I now do

    MVcondon

  • mvcondon Oct 07, 2008

    Your attempts to solve this problem are much appreciated and the last one from Guru worked and I am printing again without having to go to a repairer. Many thanks
    Moya Condon

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To reset your printer clik the link below and follow the procedure given.
http://www.fixyourownprinter.com/forums/printer/40406

Posted on Oct 07, 2008

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Hi,
Follow these steps:

1) Enter machine maintenance mode. Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

You can get into maintenance mode like this:
Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.


for more check this: http://www.fixyourownprinter.com/forums/printer/40500


Happy printing
:)

Posted on Oct 07, 2008

  • Karthik P Oct 07, 2008

    You are welcome.
    I am glad that it worked
    :)

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You need to reset the purge count. To reset it do the following:

  • Press the following keys: Menu * 2 8 6 4 within 2 seconds to open the maintenance mode menu.
  • Once in maintainance mode, press 80 and scroll the menu until you get the purge count option,
  • Press 2 7 8 3 to reset the purge count.
See itf this work..

Posted on Oct 07, 2008

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  • Ginko
    Ginko Oct 07, 2008

    If you haven't done it yet, try also disconnecting the Brother machine from power source for several minutes and then reconnect it.

  • Ginko
    Ginko Oct 07, 2008

    As I said "Machine error 46" is the purge counter.

    Check here.

    I report reset procedure from website above:


    "Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

    The
    machine counts all purge (cleaning) operations in order to prevent the
    internal ink absorber box from overflowing with purged ink. An “initial
    purge”, for example, advances the purge counter by 187 + 420 = 607.
    When the purge counter approaches 6400, an internal "Machine Error 46"
    is generated. Further purge operations are prohibited, and therefore
    the printer becomes unuseable.

    When an internal Machine Error 46
    is generated, the user will see an “Unable to Clean” external message
    and will be unable to use the printer. The “Unable to Clean” external
    message can relate to many different internal error codes however.

    The
    user can establish the internal Machine Error Code as follows: pull the
    mains cable out of the machine (power off), hold down the Menu/Set key,
    re-insert the mains cable into the machine (power on). The internal
    Machine Error Code will be displayed.

    If there is a Machine
    Error 46, it is necessary to dismantle the printer, replace the ink
    absorber box (or possibly break the ink absorber box open and clean its
    absorbent sponges under a tap), re-assemble the printer and reset the
    purge counter to zero.


    Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

    1)
    Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan
    lights flash in maintenance mode). Care is needed in maintenance mode,
    otherwise critical settings may be inadvertently corrupted.

    FAX
    models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4
    keys within two seconds. (if you fail to complete the correct key
    sequence within two seconds, press the Stop key to try again).

    Other
    (non-FAX) models: Press the Menu/Set and Black Start keys. Next press
    the “up arrow” key four times to enter the maintenance mode).

    2)
    Press the 8 then 0 keys in the initial stage of the maintenance mode to
    call up the machine's log information list (function code 80).

    3)
    Press the Black Start key several times to scroll through the log
    information list to reach the purge counter. The purge counter is the
    25th item in the list.

    4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

    5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

    6) Press the 9 key twice to return to the standby state.
    "


  • Ginko
    Ginko Oct 07, 2008

    Try both the solutions I suggested.

    If none of them work, it means that you really have to take apart the printer, and empty the waste ink box.


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Do you hear noises coming from the printer when it attempts to clean? There may be a physical obstruction, or the metal pins on the cartridges are not conducting well enough. Try to clean though with an eraser.

Posted on Oct 06, 2008

  • Kevin Croissant Oct 06, 2008

    Sorry, I made a typo there.
    Try to clean the metal contacts with the clean part of an eraser.


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Press the Menu/Set, Black Start, Menu/Set, and Black Start keys in this order.TIP: For the FAX models equipped with numerical keypads, you may press the Menu/Set, Black Start, and 0 keys instead in the same way as conventional models.Then "MAINTENANCE 10" appears on the LCD. Press 82 using the numerical keys/arrows.
Then press the Menu/Set key.

Error code will display indicating source of error if it is 41 thats print head error, not worth a cracker, replace machine.


press stop to exit if needed.

Posted on Oct 06, 2008

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MFC620CN/425CN/420CN/410CN/215C/210C and FAX2440C
Press the Menu/Set, Black Start, Menu/Set, and Black Start keys in this order.TIP: For the FAX models equipped with numerical keypads, you may press the Menu/Set, Black Start, and 0 keys instead in the same way as conventional models.Then "MAINTENANCE 10" appears on the LCD. Press 82 using the numerical keys/arrows.
Then press the Menu/Set key.
Error code will display indicating source of error if it is 41 thats print head error,
replace machine.

press stop to exit if needed.
(http://www.fixya.com/support/t250171-brother_mfc_215c_unable_clean)

Posted on Oct 06, 2008

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