Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Hitachi Model 50V500A RED BLOOM

I saw your posting and have replaced the light engine qw Months ago prior to expiration of the warranty. Now I have a Red Bloom that covers almost the entire 50 inch screen. Since you've been through this, what do you recommend as an approach to get a fix??

Larry Bonoar
Snohomish, WA
l.j.bonar@verizon.net
(425) 876-5433 Cell

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  • 61 Answers

Pls check this picture..
If you have same issue I would recommend pls change light engine.
Good Luck
Dals123
Hitachi Model 50V500A  RED BLOOM - red-oval_small.jpg

Posted on Oct 09, 2008

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1 Answer

My Hitachi 50V500A has a large area where the color is turning out to red. Is this a lamp or a complete light engine replacement job?


not the lamp. hitachi knowingly had a defect with the fan not allowing enough air to cool the lamp which has burned the red color lense resulting in the red on your screen. enjoy your new brick thanks to hitachi!

Jan 09, 2011 | Hitachi 50V500 50 in. HD-Ready LCD...

1 Answer

Hi! my tv hitachi 50v500a ultravision had problem the screen of the tv have big red cloud


There is no solution - eventually the entire picture will turn blue. It's out of warranty and replacement of the light engine is way too expensive. Start shopping for another tv - I did

Dec 24, 2010 | Hitachi UltraVision CineForm 55VG825 55"...

1 Answer

My Hitachi 50 inch model 50v500a needs a light engine... this is the 2nd time I need a new one... is this a problem with this model that happens a lot... will Hitachi send me a new light engine on their...


If you Google the model number with the word problem after it you will see it is very common for this and the 60V500 made the same year.

There are currently several class action lawsuits concerning this and the engine wholesales for about 600 exchange currently. I replaced nearly 20 of them in sets when they were less than 3 years old--extended warranty.

At one point the cost was 1100 and then when so many started failing they dropped it to 225 exchange/wholesale---but that ended a few years ago.

Hitachi (several clients here and locally have told me this) if called will at first deny knowing anything about this problem--but they know and have known for years.

Best suggestion if you are not under a extended warranty---get involved in one of the class action lawsuits----sooner or later Hitachi will have to either replace set for free or pay.

Sorry to give you bad news but if it told you something you did not know, rate this solution as very helpful as I do this here for free.


SD TECH

Sep 17, 2010 | Hitachi 50V500 50 in. HD-Ready LCD...

1 Answer

Red circle in middle of screen color is way off


You have a problem with the light engine. Hitachi has extended the warranty on some of these. This is a major expense with major labor charges. Better get in contact with a local Hitachi authorized repair facility.

Apr 30, 2009 | Televison & Video

2 Answers

New light engine


About two years ago, I had a small red blur in the middle of the screen. That red blur is now all over my screen. I called Hitachi and they said that there's nothing they can do about it because it's almost 4 years old and the warranty has expired. I called a repair shop and they said that it may be a light engine problem and it will cost about $1300 to repair. Might as well get a new TV for that. I did some research and found out that this is a common problem and that you need to be persisting when calling Hitachi and speak to a supervisor. The supervisor said that if a repair person confirms that it's a light engine problem, that they will send the part FREE OF CHARGE (just gotta pay for labor). They will only send a replacement once.

Aug 25, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

2 Answers

Light engine replacement


Good Day, tech;

Let's suspect poor cable connections or pinched, BUT I have received bad light engines. Make sure you ordered the correct Part Number. There are two (models) of them; check Model Number, some are 50V500 and 50V500A.

What's your input to indicate red or green???

Let me know if this helpful, big IRISH.

Aug 10, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

5 Answers

DIY light engine


You have a defective light engine and you do not have to be under warranty for Hitachi to replace this part. We just went through this and here's what you need to do. Call Hitachi's customer relations department at 800-654-7013 and tell them that you have a defective light engine. They will act like they've never heard of this problem but they have. They will give you the names of some certified dealers in your area to call. Once a tech comes out and confirms that it's the light engine, call Hitachi back and they will send a brand new light engine to the dealer and Hitachi will cover the cost of the part (cost $1500).

Here is the deal, if you're under warranty, Hitachi will cover the part and the install. If you're not under warranty, all you pay is the install. Our install cost $400. Others on this site have paid $200. Do not let anyone tell you that you have to pay for the light engine part...you do not. Hitachi has not recalled this part but they are replacing it for free. Also, deal only with Hitachi customer realations number that I listed. Good Luck

Apr 11, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

1 Answer

Blue Streak


I had the same problem w/ the same TV about 6 months ago. You need a new optical engine. Hopefully you are still under warranty. Once that was replaced, the tv looks great.

Dec 26, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

2 Answers

Blue ghost image on the top left hand corner of my Hitachi 50V500A.


You have a defective light engine and you do not have to be under warranty for Hitachi to replace this part. We just went through this and here's what you need to do. Call Hitachi's customer relations department at 800-654-7013 and tell them that you have a defective light engine. They will act like they've never heard of this problem but they have. They will give you the names of some certified dealers in your area to call. Once a tech comes out and confirms that it's the light engine, call Hitachi back and they will send a brand new light engine to the dealer and Hitachi will cover the cost of the part (cost $1500).

Here is the deal, if you're under warranty, Hitachi will cover the part and the install. If you're not under warranty, all you pay is the install. Our install cost $400. Others on this site have paid $200. Do not let anyone tell you that you have to pay for the light engine part...you do not. Hitachi has not recalled this part but they are replacing it for free. Also, deal only with Hitachi customer realations number that I listed. Good Luck!

Dec 02, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

3 Answers

Pink splotches on Hitachi 50V500A


We had the same problem and just got our light engine replaced last week. Yes, Hitachi will ship the part and they will pay for the part but they will ask you to pay for the install (unless like Dev23 said, it's still under warranty). Hitachi shipped the part to the certified Hitachi dealer that they recommended. Cost to us was around $400. Worth it to us being that the TV cost $3600 when we bought it 3+ years ago and up until we had the light engine problem, the TV has been great. Since the light engine was replaced, TV looks brand new. You will read some post about this problem were people have had up to 3 light engines replaced. Back when Hitachi was made aware of this problem (about a year ago) they were sending out refurbished light engines and not new ones...obvious cost savings and cheap way out for Hitachi. The tech that came out and installed ours said that now Hitachi only sends out brand new light engines.

You should really only deal with Hitachis Customer Relations Department and not regular customer service. When you first call, they will act like they have no idea what you're talking about. After you have someone come out to look and tell you that YES, it's a light engine defect, they will ship the part to the dealer and then the tech will come out and rinstall it. The customer relations department # is 800-654-70103.

If you're willing to pay the install, they will cover the part. The part we were told cost $1500. Regardless of a warranty or not, this is a DEFECTIVE PART and I think Hitachi should pay for the entire tab none the less, we just wanted the TV fixed without a hassle! Good Luck:)

Nov 08, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

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