The cartridge light is blinking, but existing cartridges were partially full. Purchased HP cartridge, both color and black, replaced in printer. Ran clean programs and light is still blinking and cannot print.
Printer has been great for over 5 years and no problems till now.
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is the ink cartridge you replaced hp brand or did you refill it this is an incompatibility code from the software. some brands and cartridges are not fully compatible and creates an e code error code. if it is hp brand it is likely a defective sensor chip in the ink cartridge. i would for best assurance return the cartridge for a different one and then recheck. if niot you may need to restore your software or reinstall it most of the time this will fix the problem.
The light you describe is the ink light. When that light is blinking, try this.
Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge. Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).
IF you have just replaced your black cartridge, you might need to replace your color cartridge too. This printer will not work without both ink cartridges installed and full. You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.