Question about Lexmark X5150 All-In-One InkJet Printer

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Opening the 5100 printer case

Paper jams often. I can see the plastic roller with the rubber "sleeve" off center about 3/16 of an inch, but cannot get to it to fix it. How do you get the outer cover off to get to it?

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  • Anonymous Oct 08, 2008

    Just loaded a new ink cartridge. Paper will not feed and says it is jammed and needs to power off. Does the same thing every time I try to photo copy something.



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Here is the service manual:

Click on this link in that page, about 1/3 up from the bottom. It is listed as 4407.pdf.
Download >> To download the file, please, click here ! << Download (do not click on this link in this message, only on the web page that the service manual link opens)

Please remember to rate Techs who assist you for free :) Good luck, Joe

Posted on Oct 06, 2008


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Posted on Jan 02, 2017


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My oki c3400n continual paper jam's at the fuser. Paper comes out of the printer about 2 inches then jam's. I clear it and it happens again. Don't see any contamination on the fuser roller.

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Analyse what type of jam it is...based on that we can shoot the trouble.1. Paper is jamming before entry in fuser and its folds like curl in the cartridge area.. A. Fuser Teflon sleeve not rotating or slow rotation results media(paper)unable to reached the destination in specified interval. Replace fuser assm or Teflon sleeve.2. Paper jamming after fuser assembly crossed little bit ( approx 1-2 inch).A. Clean fuser out paper sensor, check sensor flag & flag spring located in fuser assm.3. Paper jammed after fuser crossed more than 6 inches..A. Check paper pick up roller warn out(tray1 or 2), check registration sensor located under registration assm.How to remove fuser assm: remove back door, see the snap shot...
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How do you do. The Fault of your printer depends on his(its) period of the usages. It is Difficult to render aid, on stated by you reason. However, in jffen events this occurs the paper by reason of wear-out of the rubber roller of the presenting. In this case, I recommend you carefully to wipe the first rubber roller, which seizes the paper since kase or with hands, wipe the roller by facility for leaving for rubber or facility for cleaning of the polluted surfaces, plastic arts, glass so that rubber became springy. In the second, comes to wear-out platform for presenting the paper, which is under this first roller podachi. her(its) it is necessary to change or arouse to wipe. See, no in node of the presenting the paper stranger subject or breaches to wholeness of the brake platform.Before installing the paper in armor her(its) follows to crease that sheets did not cohere.The Photo paper better to insert on one sheet with hands and little her(its) hold...try , beside you are got. Good luck

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Preface; I am a support tech for a major gov't facility and we have hundreds of the Dell printers and PC's.

2 possible solutions. I have seen both. Items can get stuck in the paper path in the guide area, this is just before the pressure roller plate, this is the plastic piece under the fuser roller assy. The rounded plastic piece that guides the paper from the tray into the print area can have paper scraps or objects such as rubber bands, staples or paper clips caught inside of it. This can happen if any of these things get in the paper tray. I just pulled a rubber band out of one of these today.

Many times it is the paper sensor that is located under the pressure roller plate. After you remove the fuser asy you can see a plastic 'finger' that is just right of center in the pressure roller. There is another one a little further in and it is more center line on the 'floor' of the printer.
I have seen these go out with fair regularity. If you remove the paper tray and turn the printer on its side you can find the body of this sensor under the feed roller/arm asy that drops down into the tray to start the feed process. It has some white, plastice type material and wires running out of it. It is held in by a single screw. There is another sensor of the same design located by the pivot point for the feed arm. If the paper gets by the first sensor then stops, it is the second sensor that is out.

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The rollers and guide on the back need to be cleaned and lubed. On the rubber rollers use a mild cleaning solution, on the bearings use a light oil and on the black plastic rollers you will see post that sticks out from the center of the roller here you will want to use a light grease (lithium).

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Get rid of it. Your problems will only get worse. Mine is going to the landfill.

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Have you checked the paper path for anything which might be lodged there? A small crumpled piece of paper, paper clip, or even some broken piece of plastic from inside the printer itself. Are the rubber rollers extremely dirty/covered with paper dust? Depending on the design of the printer, one set of rollers may be spring loaded, and if the spring is broken, disconnected etc, the tension on the roller of course goes away. Anything like this will prevent proper paper movement through the printer

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