Anytime i start up the copier it tells me e240 and then later e814 and that i should turn the power on the readers right side on and off again, i do but it still gives me error messages. please what do i do.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
E240 is a communication fault between the DCC and main controller.
Several cases were reported where the HDD was causing this. Symptoms included: Control panel locking up, machine suddenly powering off, and E240.
One case reported was resolved by replacing the main controller.
Perform HD-CHECK in service mode. If this doesn't resolve the problem replace the HDD.
Canon 3525 E000 Fuser problem E000 Heat E010 Main motor, motor board, clock pulse E010 Drive E030 Counter E030 Counter E050 Duplex side to side problem E050 Duplex problem with cross alignment E051 Duplex side to side problem E051 Crossway registration E200 Scan problem E200 Scan reverse sensor or scan E202 Scan return problem E202 Scan home sensor or home scan E204 Scan E204 Document sensor, scan reverse sensor or scale E210 Lens problem E210 Lens E220 Lens E220 Blank lamp open or lens home problem E240 DC controller E240 Bad DC controller E400 Document feeder board problem or document feeder interface problem E400 Document feed problem E500 Sorter E620 Editor E620 Editing problem
Canon 3025 E000 Fuser problem E000 Heat E000 Fuser problem E010 Main motor, motor board, clock pulse E010 Drive E030 Counter E030 Counter E050 Duplex side to side problem E050 Duplex problem with cross alignment E051 Duplex side to side problem E051 Crossway registration E200 Scan problem E200 Scan reverse sensor or scan E202 Scan return problem E202 Scan home sensor or home scan E204 Scan E204 Document sensor, scan reverse sensor or scale E210 Lens problem E210 Lens E220 Lens E220 Blank lamp open or lens home problem E240 DC controller E240 Bad DC controller E400 Document feed problem E400 Document feeder board problem or document feeder interface problem E500 Sorter E620 Editor E620 Editing problem
E240error code can be caused by excessive side to side movement of the Transfer / Separation Corona Assembly. To resolve this issue, check and make sure the Transfer / Separation fixing latch bracket is properly installed. This is the latch which secures the Transfer / Separation corona assembly.
Has been noted that the registration clutch can load down the DC Controller and cause anE240error code. The clutch can spin if the pin holding the clutch is not inserted correctly and damage the registration clutch wire harness. The clutch can also intermittently short out through the clutch housing.
Unfortunately, an E240 designates a problem with the Main Controller of the machine. It could be the memory, the boot ROM chip, or the board itself. In most cases it ends up being that the Main Controller PCB is the culprit.
When this machine was started after connecting the Color Image Reader-E1/F1, the screen for the shutdown sequence appeared (and E732-9999 was recorded as an error history in service mode). When the main power switch was turned OFF/ON by following the instruction on the screen, the error code "E732-8888" was displayed. When connecting the Color Image Reader-E1/F1, follow the field remedy below. - E732-9999 is recorded when a printer model detects a scanner for the first time. (This is not an error code but an alert.) - E732-8888 can be displayed when a different scanner is connected to this machine.
1. Connect the Color Image Reader to this machine. (Do not connect the DDI cable). 2. Turn ON the main power switch. 3. Change the setting values of the following service mode items. - Service mode > COPIER > Option > BODY > W/SCNR: from '0' to '1'. - Service mode > COPIER > Option > BODY > SCANTYPE: from '1' to '0'. Reference: For the Color Image Reader-E1/F1, this mode has to be set to '0'. On the other hand, it has to be set to '1' for the Duplex Color Image Reader-G1. - Color Image Reader-E1: Platen cover model - Duplex Color Image Reader-F1: Two-sided reversal reading type ADF model (DADF-M1) - Duplex Color Image Reader-G1: Two-sided simultaneous reading type ADF model (DADF-T1: only for the iRC5180) 4. Turn OFF the main power switch, and connect the DDI cable. 5. Turn the main power switch ON. Note: How to turn OFF the main power switch. When turning off the main power switch, be sure to follow the steps below to protect the HDD inside this machine. 1. Hold down the control panel switch for 3 sec or more. 2. Following the instruction displayed on the shutdown screen, operate the control panel. (The main power switch is turned OFF automatically.) 3. If there is a need to unplug the power cord (from the wall outlet), perform step1 and 2 above before unplugging it.
It means you need to replace the photoconductor kit (the bit the toner fits into)
To reset this error, open the front door then press the cancel button for 3 seconds - all lights will cycle, close the front cover. The counter is now reset