Question about Toshiba MD20F51 20 in. TV/DVD Combo

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Black Box on screen

A large rectangular box appears on the screen. It floats from channel to channel. It is appearing on 3 channels now. It will stay on one channel for several weeks then move to a new channel. The box takes up about 2/3 of the lower part of the screen and there is a narrow border of picture. Thank you. PP

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  • gretagarbo Mar 08, 2009

    We have the same problem.

    I went through the menu options but found no reference to "close captioning". If we press the close caption button on the remote, it give us options of:

    - caption ch 1

    - caption ch 2

    - text ch 1

    - text ch 2

    No other options.

    Seems to (intermittently) give a black rectangle on any of the

    selections. (This in a small Toshiba tv/vcr combo)

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  • 374 Answers

By your description it sounds as though the closed captioning option has been turned on on the TV. Only certain programs are CC capable and that accounts for the box moving from channel to channel as some broadcasts are not CC CAPABLE. Go to the menu on the tv and ensure closed captioning is disabled. This should resolve the issue. If you need more help please let me know.

Posted on Oct 06, 2008

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