Question about Philips TV Tuner Video Capture PCI Card - Phillips Digital (652101138177)

3 Answers

Have you heard of the 'Y Sustain' part?

I have a 42" Phillips LCD HDtv. Recently I have had issues with the picture flickering out for a second and half the screen remaining black. After the second, the picture was back to normal. It then escalated to flickering out and instead of a black picture, it was (what I can only describe as) red fireworks... and then it went back to normal. One day it just didn't turn on. The warranty technician came out and replaced the SSB, after installing he said that he needed to also order a 'Y Sustain' (not sure if that's the spelling). After that I was told that the 'Y Sustain' was on indefinite backorder. Another technician said they had never even heard of that part. I'd like to fix my tv. Help please!

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  • kaytbank Oct 06, 2008

    I should be more specific - does this sound like a plausible explanation to the problems I've experienced with the television? and are there other compatible parts I can use to replace so I do not need to wait on the 'indefinite' backorder from Phillips? The company I was using has been less than helpful, so I will not be using that service going forward.

  • kaytbank Oct 06, 2008

    if you had a part # that'd be great

  • kaytbank Oct 06, 2008

    it IS a plasma - my husband informed me - thank you for making me look!

  • kaytbank Oct 06, 2008

    it is model 42PF5321D/37

    Ginko, you are awesome and a wealth of information thus far!

  • kaytbank Oct 06, 2008

    Ginko answered my question and problem EXCELLENTLY! I fear that in trying to comment back to him I blocked him. Ginko - if you're out there - thank you so much for your help! That is what I needed, an expert with a straight answer! Thank you, thank you, thank you!

  • kaytbank Oct 06, 2008

    Great service from Ginko! Unbelievable!

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3 Answers

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The problem you have is with the YSUS board. Ask again the technician about it. If you have problems finding it, Go to ebays a try to find it there. I know that there you can find this kind of products.

Posted on Oct 06, 2008

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  • Philips Master
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YSus board is common cause for this kind of problem, if a tech told you that you need to replace it, probably you need to.

Posted on Oct 06, 2008

  • 7 more comments 
  • Ginko
    Ginko Oct 06, 2008

    Wait wait wait, Ysus board (Y sustain) is present on plasma TV, and you listed an LCD tv here.
    Provide the exact model to verify that you may need a Ysus replacement.



  • Ginko
    Ginko Oct 06, 2008

    I mean not all LCDs have ysus board, normal lcds have all integrated on main board, give me the model number and I can be more specific.

  • Ginko
    Ginko Oct 06, 2008

    Here is an example of Ysus, but your TV must be a plasma TV or the repairman was wrong.


    REPAIR KIT YSUSThe second technician that said he never heard about Ysus (Y sustain) was also wrong, Ysus is common to all plasma TVs, and can give troubles quite often.

    If you want to call a qualified technician, use the number listed on the owner manual.



  • Ginko
    Ginko Oct 06, 2008

    That is a plausible explanation, and probably it is the fault (Ysus problem is quite common), ONLY if your model is a plasma TV.

    To be sure about this, we need exact model for your TV, check the documentation and tell us the exact model printed on the owner manual.

    If you are sure you do not have a plasma TV, then there is no Y sustain board to replace.


  • Ginko
    Ginko Oct 06, 2008

    Another weird thing, even if it was a Plasma, is that technician replaced SSB before testing and replacing Y sus.
    As said, if it is LCD instead, on most models there is no separate Y sustain to replace.

    More, intermittent loss of picture on LCD is often related to ribbon connectors , and display problem, rarely you need to replace mainboard (expensive part) when you get this kind of phoenomena.



  • Ginko
    Ginko Oct 06, 2008

    Then if it is a plasma it is probably the Y sustain. Problem with Ysus may result in flickering, loss of picture, colored light lines etc.

    What the technician did wrong, it is probably replacing the SSD, before checking out the Y sus.

    PS. Thanks vor voting me out while I was following your problem.

  • Ginko
    Ginko Oct 06, 2008

    To find part and part number we need exact model number for your TV.

  • Ginko
    Ginko Oct 06, 2008

    Click here to get Ysus for your model.

    Part number is LJ41-03439A.

  • Ginko
    Ginko Oct 06, 2008

    Thanks,

    Note, the problem seems to be Ysus, and nine on ten it is, but if you have a repairman coming, ask him to test the ysus, there are two more sustain cards inside your TV.
    Before replacing the Ysus, he should also try removing the Ysus board connector and putting it back in place, sometime, a misplaced connector can be cause for Ysus problem.


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