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When my battery died my Jensen DVD player "asked" for it's security code. My son tried random numbers until the system locked him out and now it won't accept additional attempts to unlock it. I have the correct code but the system won't let me try again. How can I get back to where I can enter my security code

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Hi. On most models, you have to leave it disconnected from the power for around 24 hrs, then when you re-connect, you will get a few more attempts. This is to stop people trying codes continuously until they crack it.

Posted on Oct 07, 2008

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  • You can try to disconnect the battery again for 5 minutes and then reconnecting it and see if that brings your screen back up. If it does not then your radio has gone into PUK mode. PUK mode is what happens when the wrong code is entered to many times. It's a lock that can only be overridden by contacting the manufacturer of your radio. This is a security feature. Good luck.

Regards, Tony

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look it up on the website or look in the owners manual....
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if your not the first owner try to get ahold of the company to figure out how to reset it.
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Hi I need some help on my DVD player please. my battery died and now my Sony xav-60 is asking for a password wich sucks because the car I bought recently came with it. I'm desperate so can u guys help.......

this unit has security code use to input by the owner of the unit. you need to re-input this code every time you change battery or disconnect the DVD unit power. in case If you lost or forgot your code; You only might have to call SONY and send the DVD unit to SONY service center to clear the prevuos code for you ....

Feb 24, 2011 | Car Audio & Video

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I have a 93 jaguar xj6, and my battery had died but now its charged and now my radio is saying "code", then it will say "waiting", how do i get it back to normal?

This is the type of problem that is experienced by some vehicles that have their audio players as part of their security systems. In other word, once the battery is removed or dies(or any other thing that could cause it to seem like the battery is inactive) the radio or audio player would ask you for a security code once it is re-connected.
To solve this problem, there are a couple of things you can do.
1. You can go through the car manual or through the security booklet that must have come with the car. Normally, this code is written down in one of these books or both of them.
2. Also, if you can contact your dealer or local jaguar dealer, he might be able to assist you by sending a complaint to the company and requesting for the code from the company.
3. You can decide to call jaguar yourself. This is not really the best option as they may not treat your request as a very serious one.
4. :Lastly, this is also not the best advised but you can if you have to do it. You can visit a very good car electronics or security systems shop and ask them to help you jump or hack the systems and override the code.
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Jan 31, 2011 | Jensen Car Audio & Video

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Try disconneting the car battery and leaving it for about 30 minutes, then reconnect it and try again.

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Carl -

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Wow! I didn't even kow theyhad codes! I have the 9415. Anyway, call Audiovox tech support. Yes, Jensen was bought out by Audiovox. That's why Jensens are actually GOOD now! Don't have the # on hand, but go to their site
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Jan 26, 2009 | Car Audio & Video

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