Question about Microsoft Office Professional 2007 Full Version for PC

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Navigating issue My word 2007 works well -except when I try to open a files in a directory which causes me to use the "drop-down" menu...upon clicking the "drop-down" arrow I get a "splash screen" which says, "Initializing Root Folders"...this actually seems like it is working to index the drive. Then when the drop down finally activates---and I change directories---the screen goes "dead"....that is, the computer is not frozen - but I cannot choose a folder or file....This is very frustrating...

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  • jwatts891 Oct 08, 2008

    That did it!! Thanks much!!

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Dear jwatts,
This is a problem related with the mapped network drive on your computer.At least one of them is either disconnected or awaiting credentials. If you reconnect or disconnect it altogether, this problem will go away.

or else,you try this,

Right-click on the my computer icon on the windows desktop,
left-click on disconnect Network Drive, and disconnect any mapped
drives that are not currently available.
thanks,

Posted on Oct 07, 2008

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