Remove 12 volt power supply from tv for 1 minute. reapply power ... it should work now.... I had the same problem and this fixed it ... when I say remove power I mean totally disconnect the power from the TV
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we the same problem, our tv went blue with a blue pad lock in the upper left had corner.. we couldnt figure out how to get it off.. we even went to go and price tvs today... after looking for the tv manual and not being able to locate it, we decided to google jensen tvs and came up with this site... so thanks whom ever you are who said to hold down the display for 5 seconds and our tv was back!! thanks to whom ever u are with the last 2 suggestions!!!