Question about Epson ACULASER CX11NF All-In-One Printer

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Jamming When I try to scan using the adf, my papers are not being pulled thru and I keep getting a jammed error.

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Try this solution

1. turn off the printer.look in the cover of the adfunder neath it whre you see the document mat there is a white flap it should be inserted in between two gray plastic bar located on the left side of the document mat. If still same issue open the top cover of adf look on the rollers on the side and see if it is rotating. if all this steps fail adf has hardware problem and need to be replace

Posted on Oct 13, 2008

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Samsung CLX-3160N Document jam Scanner Error


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Lexmark 705 adf jam


If your adf is jamming while it is feeding it might be due to a broken hinge. Check out this video.https://www.youtube.com/watch?v=GaS0oKcreBo

Jan 29, 2012 | Lexmark Prevail Pro705 Wireless All-In-One...

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I have a message on screen sayng " ADF Jam" there is no paper jamming the system. I cannot make this message go away, and so i cnnot use any other function of the printer. How might I clear...


Hi travlynn2,

  1. The ADF
    unit is the grey paper tray located on the top of the scanner unit.
    Check the following points if it does not feed paper, or you receive an "ADF jam" error message:


  2. Check the position of the ADF document guide:


    1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:


    2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:


    3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).




    1. Close the scanner unit.


    2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    3. Test the printer by scanning or faxing via the ADF unit.


  3. Check the ADF edge guides:




    1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.



    2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:

      Figure 9. The ADF edge guides.


  4. Check the ADF unit feed rollers:


    1. Open the cover of the ADF by pulling up the grey lip, as shown below:


    2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.


    3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:



    4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:


      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.



      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.


    5. When complete, close all the covers.


    6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    7. Test the printer by scanning or faxing via the ADF unit.



  5. Check that the ADF unit sensors are not obstructed.




    1. Open the cover of the ADF unit.



    2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.



    3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.


    4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.
Hope this helps.

Thank you for using FixYa.

Sep 21, 2011 | Epson ACULASER CX11NF All-In-One Printer

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Paper jams when using the ADF. Canon IC D780


Hi there,

When using ADF
Note:
* Set a document on the Platen Glass if you want to scan it at optimum quality,
* The area (range) within 0.08"/2mm from the top edge if document cannot be printed since the machine cannot scan it.
*Do not load the following types of documents in the ADF. They will jam.
-Wrinkled or creased paper
- Curled paper
- Torn paper
- Paper with holes
- Carbon paper or carbon-backed paper
- Surface treated paper
- Onion skin or thin paper
- Photogragh or thick paper.
1) Remove any documents from the PLaten Glass.
2) Open the Document Tray.
3) Load the document in the ADF.
Load the document with the side you want to copy, or scan face up in the ADF.
4) Adjust the Doument Guides to match the document width.
Note :
Ensure that the edge of the document stack is in line with the Paper Size Mark imprinted on the Document Tray.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Nov 30, 2009 | Canon Printers & Copiers

2 Answers

Brother 8820d MFC auto doc feeder does not work...


You need a new hinge so the cover will sit down properly, or paper will jam anyway, but it sounds like there is still a scrap of paper on one of the sensors inside the ADF, you need to look with a flashlight down thru where the paper goes and also look up thru the slot with the ADF lifted.

Sep 11, 2009 | Brother MFC 8820D All-In-One Laser Printer

1 Answer

When trying to copy papers do not feed but if you scan they will


HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:
  • Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
  1. Open the ADF cover plate. c01075161.gif
  2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper. c01075162.gif
  3. Close the ADF cover plate.
  • Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
  1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed. c01075163.gif
  2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside. c01075164.gif
  3. Lift the green handle, and rotate the paper picker until it is opened. c01075165.gif
  4. Gently remove the page without tearing it.If you feel resistance, go to the next step. c01075166.gif
  5. Open the ADF cover plate, and loosen the media gently with both hands. c01075167.gif
  6. When the media are stopped, pull the media out gently along the shown direction. c01075168.gif
  7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055). c01075169.gif
  8. Pull down the green handle. c01075170.gif
  9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur. c01075171.gif
  10. Close the ADF cover plate. c01075172.gif
Have a good day

Jun 22, 2009 | HP LaserJet 3055 All-In-One Printer

2 Answers

Paper feed jams


try to clean the rollers of the ADF at the same time the separator pad of the ADF.some the issues why this will encounter jam because of the dirty rollers.but if the issue is occuring you need to SERVICE the product

HP TECH support

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1 Answer

ADF Document Jammed


Have you tried manually rotating the ADF wheel back and forth, sometimes the sensors are OK but the rotators lose grip.

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